AddressAbout us
Alpha One College is an established tutoring company looking to hire more admin/reception staff across it NSW branches (Bella Vista, Burwood, Epping, Parramatta). We provide classes in a small group setting and focus on delivering excellent teaching quality for the students and exceptional customer service for the parents. You will be working alongside a young and driven team in a friendly and professional environment.
To find out about the type of tutoring services we provide, check out our website here: https://www.alphaonecollege.com.au/
Role & responsibilities
- Engage with parents, students, and tutors face-to-face or over the phone to resolve their questions and concerns
- Coordinate staff communications to make sure our systems function smoothly
- Open and/or close of centre before and after operating hours
- Provide ongoing support to Directors/Managers
- Manage the day-to-day operations of the relevant site (taking attendance, printing class materials, inputting data into spreadsheets, maintaining cleanliness of the branch)
- Complete ad-hoc administrative tasks to be performed as part of a team-oriented culture
We’re looking someone who is:
- A clear and effective communicator
- A strong conflict resolver and solution-focused
- Well-presented and professional
- Meticulous and pro-active
- Driven to grow and learn
- Ability to work under pressure
- Proficient with attention to detail, organisational and time management skills
- Passionate about showing up with their best self!
Qualifications & experience
- Previous customer service roles or admin experience (Preferred but not essential)
- Completed High School Certificate or equivalent
- have a valid Working with Children Check or are willing to obtain
Benefits:
- Attractive pay scale starting at $30/hour up to $40/hour depending on your previous experience in a similar role
- Fully paid training sessions - we invest time and resources to make sure you feel ready and supported!
- Weekday shifts start at 3pm, so it’s perfect for university students or night owls who prefer a later start
- Career progression into managerial roles
- Passionate colleagues and supportive work culture
