Administrator/Customer Service Officer

Our client is an international organisation with Australian HQ based in Melbourne CBD. 

We are recruiting for an experienced Administrator/Customer Service Office to join a very friendly, highly collaborative team based in the CBD.

After a training period, hybrid working arrangements are offered. One day at home, four days in the office.

Duties will include:

• Providing a range of different information to customers on products and specifications to customers both over the telephone and online.
• Processing orders efficiently and updating customers on product availability as required.
• Assisting with any after sales issues, helping trouble shoot and solve problems where necessary.
• Updating customer information, order progress, pricing and quotes
• Effectively communicating and partnering with internal customers and other departments to provide the best customer experience possible.  
• Working with all relevant stake holders on order processing/
• delivery/supply issues.
• Assisting Customers with the use of the online tech support system and pricing tools.

The ideal candidate will have previous experience in a corporate role. However, retail experience and strong IT skills may also be considered! As you would expect, a strong knowledge of tech and outstanding communication skills are a must. 

In return you will join a fantastic team with flexible working and have the ability to progress and grow your career further.

Please note this role is 4 days in the office, 1 at home.

$60K plus super.