AddressPosition Details
- Continuing Position | Full-Time
- Higher Education Officer Level 6 | $86,737 - $92,481 p.a.
- Location: Bedford Park / Kaurna Country
- View Position Description
Student Administration Services
Student Administration Services operates under a university wide matrix services model. SAS teams are integrated within each of the six colleges, along with the front-end student service hub (Flinders Connect) and university-wide administration services to provide support across the student lifecycle, from admissions through to graduations.
The suite of services that the SAS unit delivers are crucial to the student experience. These services act as the scaffold around the learning experience. In a world of increasing choices and options for students, service excellence is non-negotiable. In SAS, we understand that improving the student experience requires a holistic, one team approach.
The SAS team also likes to have fun and we celebrate our successes. Although spread across colleges and campuses, we take time to come together and build relationships across teams. Social activities, training and development sessions, communities of practice and staff led projects support engagement and provide opportunities to extend our understanding of the University and its environment. We make administration fun!
About the Role
Flinders University is seeking a motivated and dynamic Admissions Officer to join the domestic admissions team. As the Admissions Officer you will be responsible for administrative operations that facilitate the admission of domestic students to foundation, undergraduate and postgraduate courses.
Working collaboratively in a supportive and vibrant team, you will assist with the development and coordination of domestic student admissions procedures and with a large scale of complex admissions functions that align with University policy, agreements, and relevant legislation. In this role, you will provide high quality student-centred customer service and support to key internal and external stakeholders, including SATAC, industry and other educational partners.
You will also be required to:
- Contribute to the continuous improvement of customer service and business processes.
- Provide day to day functional supervision to staff responsible for a range of admission related services.
- Independently process and assess applications from domestic applicants received via SATAC and directly to the university.
About You
As the successful Admissions Officer, you will be required to learn and adapt within a fast-paced environment. You will have excellent organisational and problem-solving skills, allowing you to prioritise tasks to meet tight deadlines. Your strong oral communication and interpersonal skills will facilitate the development of positive relationships with both internal and external stakeholders.
You will also demonstrate:
- The ability to interpret and provide advice on admission policies and procedures.
- Understanding of the Higher Education sector, and associated student services trends.
- Sound knowledge of, and experience in utilising contemporary administrative systems, software and practices.
Life at Flinders
We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.
Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?
- 17% Superannuation + salary packaging options
- Flexible working arrangements
- Wide range of professional development activities and services
- We embrace diversity and promote equity and inclusion for all students and staff
- Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
Our Commitment to Reconciliation and Indigenous Employment
Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.
Prescribed Conditions for Employment
- A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.
- Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy
How to Apply and Information
- You are required to submit a Suitability Statement addressing all Key Position Capabilities of the position description. Priority will be given to applicants who are able to demonstrate they meet the following capabilities:
- High level organisational skills with demonstrated ability to plan and prioritise work and meet deadlines.
- Excellent oral communication and interpersonal skills.
- Excellent high-level written communication skills including the ability to compile statistical data and prepare reports and correspondence.
- Demonstrated ability to interpret and provide advice on policies and procedures.
- Sound problem solving capabilities and the ability to work independently and effectively in a busy environment, exercise initiative and judgement, determine and prioritise tasks to meet tight deadlines.
- For more information regarding this position, please contact Natalia Hutton or Amanda Morris
- Please see here for our Reconciliation Action Plan
- Please see here for our Indigenous Workforce Strategy
Certification
Applications to be submitted before 10:00 pm:
02 June 2024
At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.
Flinders. Fearless.
