Address- Permanent full-time position based in Adelaide
- 26 days’ holiday including one for your birthday
- Flexible work arrangements, WFH and the office
Role:
This is an exciting opportunity to join our rapidly expanding business. Our Admission Officers play a critical role processing student applications and other documents relating to student enrolments.
Key responsibilities as follows:
- Ensure the company policy of 24-48 hour response timeframe is met when processing applications.
- Respond professionally, accurately and in a timely manner to inquiries and applications by email, mail, telephone or in person.
- Assess new student applications and requests for amendments accurately and in a timely manner to maximise the conversion of enquiries into applications and enrolments.
- Based upon applications and requests for amendments, prepare offer letters in accordance with company policies and procedures or, if the applicant is unsuccessful, advise of the outcome.
- Process all CoE’s on PRISMS for both pathway and award programs.
- Liaise with appropriate Kaplan staff, including enrolments, national operations, governance teams, sales, marketing and pathways staff.
- Maintain a high level of product knowledge relating to all aspects of student education and training so that accurate and timely information can be provided to prospective students.
To be successful for this role, you will have the following:
- Experience in processing international student applications for an education institution and a demonstrated understanding of the Australian education system.
- Ability to develop good relationships with stakeholders.
- Excellent oral and written communication skills.
- Excellent organisational, planning and interpersonal skills.
- Attention to detail and efficient in multi-tasking.
- Adaptable to the changing work environment.
- IT literate (word, excel, outlook).
- Ability to plan, control, coordinate and manage activities with minimal supervision.
- Up-to-date working knowledge of key legislation, policies and procedures relevant to international students.
Desirable
- Direct knowledge or experience of the international education sector.
- Advanced skills in the use of computerised information systems.
University of Adelaide College
The University of Adelaide College specialises in providing international students with the first step towards their undergraduate and postgraduate studies at the University of Adelaide. Our range of programs and student support enable us to deliver a world-class pathway education and prepare students for the rigours of tertiary studies in Australia.
The University of Adelaide is Kaplan’s longest-standing partner in Australia. The partnership has enjoyed growth over the years, moving to be positioned as the University’s ‘preferred pathway provider’.
Applications close – 14th May 2024
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