Address
Form of work
Salary- Permanent full-time position based in Sydney, Melbourne, Brisbane, Adelaide, or Perth
- 26 days’ holiday including one for your birthday
- Flexible work arrangements, WFH and the office
Role:
This is an exciting opportunity to join our rapidly expanding business. Our Administration Officers play a critical role processing student applications and other documents relating to student enrolments.
Key responsibilities as follows:
- Manage communication of information regarding course admissions to internal and external customers as well as providing administrative support to staff when requested
- Maintain a high level of customer service and product knowledge to assist in potential conversion of student enquiries
- Provide advice and information to applicants, agents, academic and general staff of the School, and external agencies, about programs, admissions requirements and procedures in compliance with School policies and procedures
- Provide regular updates to the General Manager, Global Student Recruitment on outstanding issues in relation to visa applications, agents and unpaid fees
- Maintain familiarity with the company’s advertising and that of its competitors
- Maintain records on our internal program (PRISMS)
- Create electronic student files for student enrolments and ensure orderly record keeping
To be successful for this role, you will have the following:
- Previous experience within an education or administrative field or equivalent
- Strong knowledge of student database processes
- Competency in use of Microsoft Office products
- Ability to organise resources and establish priorities
- Attention to detail, accuracy and an ability to meet deadlines
- Strong interpersonal skills and an ability to foster a cooperative work environment
- Good problems solving skills
- Ability to adhere to and disseminate policies and procedures
Desirable
- Working with Children Check
- Knowledge of ESOS Act and National Code of Practice is highly regarded
- Previous knowledge of Australian and foreign qualifications framework
- Qualification in Administration, Business or Management Systems
Kaplan Business School
Kaplan Business School offers undergraduate and postgraduate courses in business, accounting, marketing, management, tourism, entrepreneurship, health services, digital management, analytics, project management and leadership.
Join and be part of a team where what you say is valued, where you’re trusted to work independently, and where you can experience what it’s like to be on the other side of tertiary education.
Kaplan Australia has been recognised as an Inclusive Employer by Diversity Council Australia. We pride ourselves on being a kind and inclusive organisation that is reflective of our diverse student group across Kaplan Business School, Kaplan Professional and our Pathways Colleges, and truly value the richness and experience of our diverse team. We will use this momentum to continue to enhance our equity, diversity, and inclusiveness.
Applications close – 20th February 2024
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