AddressOur client is one of Australia's largest Catholic not-for-profit health and Aged Care services provider, with a rapidly growing and progressive vision. They see their care as a mission to provide compassionate support where everyone’s care needs are different, which is why they offer a range of care services to suit individuals.
What’s in it for you:- $78K + Super
- Competitive salary sacrificing options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
- Access ongoing training and development opportunities to enhance your skills and knowledge, staying ahead of the curve in the industry.
- Free annual flu vaccination
- Employee Assistance Program for staff and their families
In this role, you will play a pivotal role in supporting individuals and families during crucial life transitions, offering them exceptional customer service, expert sales guidance, and unwavering support.
- Manage a high volume of inquiries from families and healthcare providers, demonstrating exceptional communication.
- Demonstrate a proven track record of success in sales, with the ability to nurture leads, build relationships, and convert inquiries into sales effectively.
- Continuously improve the admissions processes for both sales products to enable consistent and sellable experiences for consumers and continue to be efficient with processes internally.
- Conduct comprehensive tours and arrange clinical assessments, ensuring a thorough understanding of each resident's needs and preferences.
- Secure admissions and efficiently handle all necessary paperwork, maintaining accuracy and adhering to all legal requirements.
- Collaborate effectively with on-site teams, including clinical managers and carers, fostering open communication and teamwork to ensure a smooth transition for residents and their families.
- Provide various sales reports and financial/KPI documents as required by the business.
- Must have up-to-date covid-19 vaccinations and Flu shot.
- Prior experience in Aged Care admissions or a related field (ideally 6-12 months minimum) is required.
- In-depth understanding of the Aged Care system and relevant regulations, demonstrating a commitment to ethical and compassionate care.
- Excellent communication, interpersonal, and problem-solving skills, enabling you to build trust, navigate complex situations, and provide effective solutions.
- You are compassionate and have an empathetic approach, fostering trust and understanding with families during a sensitive time in their lives.
You’re on the right path.
Hi, we’re Talentpath – nice to meet you. We’re your partners in growth and specialists in unlocking potential. Our approach to recruitment is grounded in our expertise and unwavering focus on human connection. In other words - we’re in it for you, so let’s work together.
Recent research shows that people from disadvantaged and/or underrepresented backgrounds are more likely to scroll past a job if they don't have every single requirement - let's change that. We recognise that people are more than just their CVs and take pride in being inclusive and diverse in our recruiting process. So, if this role has piqued your interest, apply!
Ariana Tesese
0436 686 ***
******@talentpath.com.au
