American Express Business Support Representative

About the position:
You will be the face of American Express in your own allocated territory to call on existing Merchants. With your excellent customer service skills, you will ensure that the American Express services, signage, merchandise, and message is being maximised across all Merchants.

The position will be covering Glenelg and surrounding areas.

This role will include:

• A customer service focus to ensure you communicate well with the merchants of American Express, creating a great lasting impression
• A designated cluster of merchants to allow you to focus your attention
• Offering new services and products whilst also providing an understanding of the current offers and services
• Collecting merchant feedback and insights to provide American Express an understanding of how best to support the needs and requirements of small merchants within Australia

What we have to offer you:

• An attractive remuneration; $33.12 per hour + super!
• Paid training and induction
• A flexible working environment
• Ongoing support, training, and development
• Casual role offering minimum 20 hours per week
• The opportunity to work with one of the biggest worldwide brands
• A great support team who encourage your success
• A collaborative, innovative and engaging culture

About you:

• Must have a car and license (this is essential) as you will no longer have to sit in an office!
• Confident in handling objection skills efficiently and effectively
• Effective planners with the ability to manage time efficiently with minimal supervision
• Can empathise and provide solutions to any challenges encountered
• Ability to identify and source new business opportunities whilst managing a current portfolio of businesses
• Ability to build and develop effective and lasting relationships with all levels of staff

About us:
Retail Safari as part of CPM Australia is a dynamic and innovative customer acquisition agency representing many industry leaders and blue-chip clientele. We offer our clients effective customer contact solutions tailored to maximise their brand awareness through a diverse range of channels including merchandising, retail support, direct sales, and local brand activation.

If this sounds like you, then APPLY ONLINE NOW!

Please note, only shortlisted candidates will be contacted.