Application Packaging

Cleared are working with ASD who has a requirement for a Application Packager for an 18-month Contract! The Specified Person will be expected to demonstrate attributes of SFIA Level of Responsibility 4 (LOR 4) This role is Canberra based at either Brindabella Park or Russell Offices Position Description
The Endpoint Services Section within the Australian Signals Directorate (ASD) requires ICT System Administrators to maintain application support processes, and check that all requests for support are dealt with according to agreed procedures. ICT System Administrators use application management software and tools to investigate issues, collect performance statistics and create reports.
Essential Criteria:
Demonstrated experience and qualifications in Microsoft server technologies (including Exchange, WSUS, MECM)
Use application management software and tools to investigate issues.
Investigate and coordinate the resolution of potential and actual service problems around system software.
Install, test and advise on the correct use of new versions of system software including those within a VDI environment.
Work as part of a team to ensure ICT hardware configuration and type is appropriate for application support and functional operations.
Transfer technical knowledge through preparation and maintenance of application support processes and mentoring other staff members.
Collect performance and usage statistics on applications for reporting.
Work as part of a team to manage incidents, problems, continuous service improvement and workflows to meet deadlines.
Contribute technical knowledge and industry best practice to a customer focused, security enabled global ICT platform.
Engage and liaise with assigned Project Management Office resources regarding ICT deliverables.
Engage and liaise with customers of capabilities to ensure user stories are delivered against.
Draft, review and maintain standard operating procedures, knowledge base articles and other relevant documentation.
Assist in the continuous improvement process by developing and enhancing procedures.
Major Responsibilities:
Maintain network and network file types.
Support the Technical Leadership team as required.
Desirable Criteria
The role may require domestic travel.
You must hold a current TSPV security clearance. If you do no not have a TSPV clearance or know what this is, please do not apply! If your keen to apply for this opportunity I would need the Essential & Desirable Criteria questions responded too. If you are interested in this opportunity, contact Daniel on: M : 0424 906 *** | E: At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security. Daniel Crowe - Consultant Provision of ICT System Administration services enabling the delivery of sustainment, deployment and support of minor projects in the Endpoint Services Section of Technology Services Branch. Daniel Crowe - Senior Consultant