Application Support

An exciting opportunity to advance your career!

Your new company 

Hays Technology are currently partnered with a well-established International Manufacturing Organisation to appoint an experienced Application Support Specialist to a 6-month contract with extension opportunity. 

Your new role 

As the Application Support Specialist, you will be responsible for operational activities. As the existing team is currently focused on the delivery of several critical projects, they need someone to work more in a support and application operational role.

Your day-to-day responsibilities will also include: 

• Organizational skills to Assist with administration side of application lifecycle management. 
• Experience/willingness to become a champion of agile best practices, working in sprints, backlog refinement, and administering azure boards. 
• Communication skills to chat with users and gather requirements for upcoming development pieces.
• Investigate, troubleshoot and determine root cause of reported issues, particularly with power automate flows. 
• Manage support ticket queue and priorities.
• Manage stakeholders' expectations by responding through support tickets or in person where appropriate. 
• Handle ad hoc requests for new features, changes for existing applications. 
• Keep on top of the team’s backlog to ensure it is up-to-date with necessary information. 
• Facilitate team meetings like sprint planning, and sprint reviews.

What you'll need to succeed 

To be successful in attaining this role, you will have: 

• Experience in a similar-based role
• C#, PowerApps, basics of SQL, Azure cloud environment 
• Understanding of RPA Solutions built in AutoIT
• Experience using Azure boards (Kanban)
• Excellent communication and collaboration skills

What you'll get in return 

You will be offered a competitive daily rate, and the opportunity to work in a stunning Wacol location with WFH flexibility. You will be part of an established firm that will provide a continuous pipeline of project work, driving your professional development. 

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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