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Form of workApplication Support & Azure Specialist
Are you looking for a diverse role in a company that fosters growth and autonomy, rewards achievement, and puts culture first? A leader in the Australian Medical Software market is seeking an Application Support Specialist with strong Azure experience.
The Role
Working with a high level of autonomy and shared team accountability, the key responsibilities include:
- Resolve ServiceDesk incidents, adhering to SLAs and conducting root cause analyses.
- Build and deploy Azure Cloud environments within a Cloud Security Framework
- Conduct software training sessions, both online and in classrooms.
- Oversee customer User Acceptance Testing for software installations and upgrades.
- Share responsibility for after-hours support during critical incidents.
- Extend Application Support to Azure Hosted Clients and On-Premise installations.
- Execute SQL scripts, understand system downtime, and perform basic SQL queries.
Your Expertise:
- Strong foundational skills in Azure - building, configuring, deploying Azure Cloud environments within a secure framework.
- Azure or AWS Certifications or equivalent.
- 3-5+ years of L2 Helpdesk or Support experience.
- Strong self-management, excellent written and oral communication.
- Intermediate-level MS SQL/Oracle scripting.
- Australian Full Driver's License and full working rights.
The Business
- Unwavering commitment to work life balance.
- A culture of recognition, celebration of achievements, and collaborative spirit.
- Established relationships with major health departments.
- 25-year reputation built on goodwill and word of mouth.
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
