Aps 4 Team Leader Records Operations

• Location: Sydney, NSW
• Salary Range: $76,696- $81,802 + Attractive Superannuation
• Contact Officer: Narelle Wallace (07) 3223 8429 Narelle.Wallace@dva.gov.au

DVA has a vacancy within the Records Operations team Cannon Hill of the Records and Information Management Section. The successful candidates will possess well developed technical skills, a high level of attention to detail, self-drive plus organisational and leadership skills.
The Team Leader for Records Operations plays a crucial role in overseeing the digitisation of DVA records, ensuring compliance with NAA standards and providing technical support for various tools, including HP Content Manager, CapturePro, and AdobePro. This leadership position extends beyond digitisation to managing workloads, coordinating physical file transfers, maintaining email inboxes, and overseeing statistics, workflow, rosters, and training programs. Proficiency in technical settings within digitisation software, image manipulation for error rectification, and monitoring automatic uploads to HP Content Manager are integral to the role. The Team Leader actively contributes to recruitment, ensuring a well-staffed team at Cannon Hill to meet objectives.
In addition to technical responsibilities, the Team Leader demonstrates functional expertise contributing to team goals and provides advice based on established policies. They assume accountability for allocated tasks, make decisions within defined parameters, and review work for trainees. Proactive in planning work goals aligning with team outcomes, the Team Leader maximises the benefits of change, identifies information for risk analysis, and contributes to service quality improvement. The role involves understanding relevant legislation and policy frameworks, exercising independent judgment, and resolving workplace issues with guidance. While working under general supervision, the Team Leader liaises with internal and external stakeholders, applies standard procedures to meet stakeholder requirements, and represents the work area at internal meetings. Additionally, they have supervisory responsibilities, including task allocation, training, quality control, and policy documentation preparation. The multifaceted role demands a blend of technical proficiency, organisational insight, and commitment to high standards in records management.
Duties

• Managing the digitisation of departmental records on demand from business areas and supply to the requester within agreed service level timeframes.
• Managing digitising paper records currently in business use and circulation.
• Managing the digitisation of records from the National Archives of Australia’s collection and the transfer of images to NAA post digitisation.
• Manage access of records within holdings at National Archives and private storage partners.
• Manage the sentencing and destruction of records in accordance with relevant disposal authorities.
• Managing quality control of internal digitisation, the automatic upload process, training and rectification of identified quality errors.
• Maintain statistical data and KPIs
• Identify opportunities to improve current practices and procedures
• Monitor work performance and provide feedback including any staff training needs
• Review workflows/workloads and allocate resources accordingly, ensuring that the team operates at optimum efficiency
• Liaise with internal clients and externals agencies and organisations, to ensure access to DVA files that are in our custody as well as files in NAA custody or third party storage
• Provide training and advice to staff on the Department’s record keeping system, policies and procedures
• Manage the incoming and outgoing files movements from DVA to third party storage/NAA and vice versa

Eligibility

• Applicants must be an Australian citizen to apply.

Notes
This recruitment process is being used to fill an ongoing and/or non-ongoing position.
Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to 12 months.
A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
Successful applicants engaged into the APS will be subject to a probation period.
DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:
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