Address
Form of work
SalaryFederal Government opportunity in Penrith
- 12-month contract with the possibility of extension
- $43.82 per hour + super
Responsibilities may include but are not limited to:
- Undertake appropriate case management research, using that research to inform whether non-compliance or fraud exists.
- Conduct outbound call campaigns to participants, their representatives and providers to enquire about and verify information.
- Identify patterns, trends or insights to analyse issues from different perspectives and draw sound conclusions from available data and information.
- Conduct analysis and assessment of information gathered in collaboration with compliance activities and unpacking activities that pose fraudulent concerns.
- Manage secure and sensitive data.
- Identify areas for process improvement opportunities, contributing to team activities and providing feedback
- Strong written and verbal communication skills
- Be curious and inquisitive, with well-developed judgment and discretion, and a strong commitment to integrity and accountability.
- The ability to interpret and apply regulatory legislation.
- Use organisational and time management skills, including the ability to cope with high volumes of work, meeting critical deadlines while handling sensitive issues using appropriate judgement.
- Demonstrated experience of working with people in the health and disability sector would be advantageous.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
