Job description
Job description
The Opportunity
On behalf of a large Federal Government Agency, we are looking for an APS6 Project Officer . This is a 12-month assignment based in Richmond or Geelong. The role will work a full time hybrid arrangement and will be paying $60.26 per hour plus super.
Working in the Service Design team, the primary goal will be to improve the experience of the participants and their interactions with the agency.
Responsibilities include;
Developing and managing project plans and schedules in accordance with the project management framework.
Performing independent research work and analysis including the preparation of draft reports, including on relevant governance activities.
Co-creates and facilitates process design improvements.
Co-facilitating design-thinking sessions with service users to design and test future service processes, channel, and experiences.
Preparing draft written material including business cases, plans, executive briefs