Assistant Depot Manager

At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

At the heart of Re.Group is our focus on positive community impact. We collaborate with charities, private organisations, and the Government to benefit local communities.

As Assistant Depot Manager you will oversee the smooth operation of the depot, ensuring you and your team provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.

Your responsibilities will include:

• Support the Depot Manager with the day-to-day smooth operation of your Depot
• Leading a small team to deliver outstanding customer service
• Rostering of casual team members
• Sorting recyclable items into their correct categories
• Ensure customers feel welcomed and assisted with their recycling products to inspire return customers
• Cash handling, ensuring accurate record keeping
• Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
• Continuously looking for opportunities to improve efficiency and increasing customer satisfaction
• Ensure that staff have the skills and training to work safely and efficiently

Why you?

• You have a strong customer service ethic
• You think about safety first
• You have a 'can do' attitude
• You are hands on in your work.

To be successful in this role, you will have:

• Previous experience leading a small team
• Previous customer service, hospitality, or retail experience
• Excel & Outlook experience 
• A current driver’s license
• You have a great 'can do' attitude with customer service at the forefront of all interactions

Why us?

• Competitive salary and performance based incentives
• Access to our Employee Assistance Program (EAP)
• Novated car leasing
• Multiple career paths and advancement opportunities
• The opportunity to work towards our vision of creating a wasteless society
• We reward hard work, We listen to our people, We work together. 
• On-site or street Parking available

At Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all. 

We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds. Your unique perspective and experience are valued here. Come be a part of our inclusive community at Re.Group