AddressOur ideal candidate is able to undertake work that is very complex or sensitive and operate under broad direction. They will exercise a considerable degree of independence and perform a leadership role. Sound decision making and judgement is required to produce high level policy advice. The candidate is able to engage in complex problem solving and issues management and has demonstrated strengths in coordinating and undertaking detailed or sensitive projects that impact on strategic, political or operational outcomes for the agency. With strengths in actively managing key stakeholder relationships within and outside the agency, they are able to manage one or more work teams.
The key duties of the position include
- Lead and manage a multidisciplinary team inclusive of operational supervision and performance management of employees to ensure their ability to meet service delivery requirements.
- Ensure all clinical work undertaken in the region is conducted in accordance with the governance requirements of Open Arms.
- Articulate Open Arms vision, strategic and operational goals to staff and translate into practice.
- Build the capacity of staff to undertake their roles efficiently and professionally to meet expected standards of service and quality. Identify and contribute to continuous business improvement and lead change in a constructive and collaborative manner.
- Monitor and drive the implementation of quality assurance relating to client engagement and satisfaction, clinical auditing, and business support and practices.
- Manage stakeholder relationships within and across the Branch, Division and Department. Support the Regional Director to maintain strategic alliances with Defence, Ex-Service organisations, government agencies, and other service providers.
- Support workplace practices in line with policies of Occupational Health and Safety, Workplace Diversity, the Australian Public Service Values and Employment Principles, and Code of Conduct.
