Assistant Director, Platforms

About the role

The Australian Financial Security Authority (AFSA) is responsible for managing the application of bankruptcy and personal property securities laws through the delivery of high-quality personal insolvency and trustee, regulation and enforcement, and personal property securities services. 

The Technology Services division’s aim is to ensure that cutting-edge technologies are employed in alignment with industry best practices, resulting in a secure, efficient, and innovative IT environment. Our efforts are geared towards seamlessly supporting the organisation's core functions, optimising operational processes, and enabling the achievement of strategic objectives.

The Platform Team plays a critical role at AFSA ensuring that the design and delivery of underlying technology platforms and infrastructure that support various applications and services. The team is responsible for creating the foundational technology stack upon which other teams build and run their software applications.

Purpose of the Position

The Assistant Director Platforms is a technology leader, who will be a high performing leader with a track record of delivering platform infrastructure in areas of Wintel, Linux and Database. 

You will work closely with the business and infrastructure application teams to understand their requirements and priorities and identify how platform technologies can enable those solutions. You will have an ongoing focus on continuous improvement and the evolution of the platform, based on feedback and changing requirements to better meet the needs of its users ensuring that the platform is easy to use and integrate with, and that it provides clear benefits to application developers and the organisation. 

As you will be working in a geographically dispersed team, you will have strong capabilities in managing work and people remotely and remain connected to your team. 

Additionally, you remain forward-thinking, keeping a watchful eye on emerging technological trends to ensure the organisation remains innovate and enhances its technology solutions in a secure and compliant manner. 

Key accountabilities

• Lead technology team of Platform Engineers and Administrators, providing direction, guidance, and support in the design, implementation, and operation of platform environments, primarily server operating systems and databases, ensuring alignment with organisational goals and objectives. 
• Manage critical incidents and escalations for infrastructure platforms to ensure high levels of availability, performance and capacity. 
• Collaborate with business, enterprise architecture and technology leadership team to develop, maintain and implement technology roadmap. 
• Lead and collaborate in technology projects, including Windows Server migrations, Azure Cloud IAAS. 
• Sustain and enhance the security and compliance of technology to meet organisation standard, ISM, Essential 8 
• Maintain and improve documentation of resolutions and operating procedures, to work towards root cause analysis and continuous improvement. 
• Provide leadership, guidance, and mentorship to Platforms staff, fostering a culture of continuous learning, collaboration, and accountability.

All duties will be performed in accordance with:

• the APS Values, Code of Conduct and Employment Principles.
• WHS obligations, taking responsibility for own health and safety and that of others.
• AFSA’s risk management framework and relevant legislation, including guiding others to identify and mitigate foreseeable risks.

Skills and Capabilities

Sustains a user-centred approach to design and deliver better services 

• Gains an authentic understanding of a person’s experience and needs through collaboration and curiosity. 
• Uses and shares this understanding to inform collaborative service offering. 
• Embraces ambiguity and is curious, works with users to identify a solution which provides value.

Fosters a service culture 

• Keeps people at the centre of thinking, decisions and actions, including internal systems and processes. 
• Demonstrates empathy, curiosity and listens deeply to understand a person’s context, challenges and needs.

Engages people to build productive relationships 

• Acts with honesty, integrity and respect in dealings with others. 
• Is willing and able to understand others' perspectives. 
• Sets and manages expectations to achieve positive outcomes.

Effectively manages contracts and projects 

• Plans, procures and prepares projects, programs, contracts and/or cases in a timely and accurate manner. 
• Engages effectively with stakeholders to negotiate, develop and implement projects, programs, contracts and/or cases. 
• Manages and assesses stakeholder needs, mitigates risks and builds stakeholder relationships. 

Operates efficiently to achieve business outcomes 

• Takes a flexible approach to planning in order to meet changing circumstances and considers the impact on others. 
• Manages human and financial resources, planning and risk management activities with integrity. 
• Considers the broader, long-term implications of actions including the impact on governance, finance and technology as well as social and environmental considerations. 

Applies digital dexterity 

• Demonstrates commitment to explore, learn and adopt new technologies and ways of working, to achieve better business outcomes. 

Drives innovation and continuous improvement 

• Constructively challenges and questions status quo with a view to continually improving the way we work. 
• Explores and works with new ideas that will benefit our stakeholders. 

Why AFSA? 

You will enjoy excellent conditions including:

• Generous superannuation (15.4%).
• Hybrid working environment. 
• A modern work environment.

We are a workplace committed to providing an environment that values diversity and supports staff to reach their full potential. 

We encourage applications from Indigenous Australians, people from culturally diverse backgrounds and people with disabilities. 

At AFSA we encourage every employee to balance their family commitments and personal interests with flexible working options.

Eligibility:

Please note that this opportunity is open only to Australian Citizens.

The successful applicant must have or be willing to undergo and maintain a security clearance to the level of Baseline Vetting as a condition of employment.

To satisfy character requirements all AFSA employees must undergo a police records check.

Where a person has received a redundancy benefit from APS agency employment and their corresponding redundancy benefit period has not expired, they may be ineligible for employment.

How to apply? 

The closing date for this position is 11:59PM AEST, Friday 31 May 2024.

Applications for this vacancy are submitted online through the AFSA Careers Portal. 

If accessing the AFSA careers portal for the first time you will need to register. You will receive a confirmation email with a link to confirm your registration. Make sure to check your Junk folder if you don't see this email in your Inbox. Please note that the registration process only needs to be completed one.

Once you have confirmed your registration, to complete your application, you need to:

• Click the 'Apply' button below which will open the AFSA careers portal.
• Provide evidence in the education/qualifications section of your application, if applicable.
• Complete a short questionnaire (mandatory).
• Attach your resume and statement of claims (cover letter 1-pages) addressing the skills and capabilities and required qualifications, accreditations, and experience outlined in the position description (mandatory).
• Provide the full name, employer, and contact details of at least two referees, one of which must be your current or most recent manager.
• Ensure that all mandatory fields (marked with a red banner) are completed.

Applicants who fail to provide the above requested information, will not be assessed by the selection panel.