Assistant Front Office Manager

About the Business 

Rydges World Square is currently seeking a Full-Time Assistant Front Office Manager to join our team. 

You will be joining this stylish hotel, offering 460 unique, modern rooms, perfectly located amid the inner-city buzz. If you like to be busy and work amongst upbeat and ambitious colleagues, then this is the job for you. 

The Role

We are seeking a confident leader to assist the hotel’s Front Office Manager in running the day to day operation of the Front Desk & Concierge Team. 

Key responsibilities and tasks consist of, but are not limited to

• The Assistant Front Office Manager will lead the Front Office and Concierge team as well as maintain the highest guest service standard consistently. They will ensure the safety, security and smooth running of ALL other hotel operations in the absence of senior Management. 
• Recruit, train, manage and provide leadership to the team
• Manage guest experiences for the best possible outcomes
• Staff roster management
• Work alongside the Front Office Manager to ensure best outcomes for the department and communicate regularly with Executive Assistant Manager as well as General Manager
• Ensure the safety and security of our guests and team
• Liaise with other hotel departments to ensure exceptional guest experiences

 The Successful Candidate must have

• Ability to work a variety of shifts and flexibility with hours
• Previous Front Office experience, ideally Assistant Manager or Duty Manager role
• Excellent communication and collaboration skills, including written and spoken English
• Experience working in a fast paced, high pressure environment whilst leading a team in a friendly and comfortable atmosphere

Benefits & perks

• Incredible team member discounts from your first day on-the-job.
• Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.

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