Assistant Manager

About the Group

Our portfolio includes iconic hotels and neighbourhood pubs, each tailored to its local market. We continue to grow and develop our range of leisure and entertainment venues across Australia offering a great customer experience, whatever your style.

About the Venue

The Alexandra Headland Hotel (Alex Hotel) is a seaside venue, offering a popular bistro and bar, sports bar and gaming. 

About the Role

We currently have an opportunity for an Assistant Manager to join our team. Our ideal candidate is looking to build a career in the hospitality industry and is passionate about people management and customer service.

Responsibilities and Duties: 

• Assist with the day-to-day operations of the venue - bars, restaurant and gaming;
• Cash, stock and labour control;
• Build strong relationship and provide a high level of customer service to our customers to ensure a memorable experience;
• Be committed to safety and compliance;
• Manage and inspire a multi-skilled team;
• Support people management activities including recruitment, training and development and performance feedback;

About you

• Current industry licenses and accreditations such as RSA, RSG, RMLV and Approved Manager licence
• Proven experience in the management of a service-driven business and in the Hospitality industry - experience in bars, gaming and food preferable
• Strong planning, organisational and problem solving skills
• Exceptional leadership and people skills with an ability to motivate teams and mentor less experienced staff
• Must have the ability to work flexible hours including nights and weekends. Must have current Australian working rights to apply.

What we offer you

• Fantastic team culture with a professional and supportive team
• Great staff discounts on food and beverage as well as benefits across our Retail division
• Ongoing training and genuine opportunities to further your career
• Employee Assistance Program
• Paid parental leave
• Twice yearly bonus scheme - we reward our high performers

How to apply

Does this sound like you? Please click the 'apply' button below. Applications must include a current resume.

Only those candidates shortlisted will be contacted.