Assistant Operations Manager

National multi award-winning hotel on the Mornington Peninsula is seeking an experienced Assistant Operations Manager to join their high performing team who are passionate about consistent delivery of the highest quality guest experience.Working across the different departments, the Assistant Operations Manager leads by example, using their own initiative and problem-solving skills to ensure the day-to-day operations run smoothly & effectively.RequirementsThe successful candidate will have:

• Minimum 5 years industry management experience that includes hotel, entertainment, food & beverage.

• Proven leadership experience of building, managing & motivating teams of up to 20 to create a positive working environment.
• Ability to deliver informed decision-making and remain calm in a fast paced, dynamic workplace.
• Excellent organisational & scheduling skills and attention to detail.

• Skilled at managing risk & conflict resolution through use of advanced & articulate communication skills (verbal & written).

• Professional presentation of self & company showing pride in the companys values & brand.

• Continuously seeking ways to improve quality assurance & enhance customer service.
• Experience of day-to-day cash management (e.g., floats) and electronic transactions.

• Computer & digital literacy skills including experience of:

• Microsoft (Outlook, Word & Excel)

• Hotel Booking Systems (Seven Rooms)

• Point of Sale Systems (Bpoz)

• Victorian Gaming Industry Employee Licence

• Victorian Responsible Service of Gaming Certificate

• Victorian Responsible Service of Liquor Certificate

• National Police Check

• TAB Advanced Program

BenefitsIf you are looking for a role that will enable you to embrace big challenges, deliver big rewards and where you can grow your career then this is the role for you!There is an exceptional salary package, which also includes paid overtime, advanced rosters, at least 1 weekend day off per week and consecutive days and offers the right candidate excellent progression opportunities including the opportunity to become a liquor licence nominee.Note: you must have full time unrestricted working rights to be considered for this role.Interested? Apply today by sending us your CV or call My People Solutions Recruitment for an informal chat on 1300 820 860.