Assistive Technology Product Specialist

Novita provides early intervention, rehabilitation, therapy, Assistive Technology and disability services to more than 6000 people living with disability, as well as support for their families and carers. Our primary purpose is to enable kids, young people and adults living with disability and their families to participate in the community to their full potential.NovitaTech Retail Store is a new concept in mobility and independent living solutions. At NovitaTech, we combine creative thinking and technology to enhance human capability. NovitaTech provides a life-long service - it's not about solving one challenge, one time, we're there for every stage and every journey.Job DescriptionAbout the Role:The role of AT Product Specialist is to sell retail Assistive Technology, deliver excellent customer service and provide in-store and in-home advice and recommendations on Retail Assistive Technology (AT) products and equipment solutions to customers, clinicians, clients, and their families.Position is a full-time ongoing position based at NovitaTech retail store at Manton Street, Hindmarsh. The position will report to Retail Team Leader.Key Responsibilities:

• Conducting in-store and in-home Retail AT equipment trials.
• Making a significant contribution to Retail revenue by selling NovitaTech extensive range of Retail AT.
• Developing ongoing relationships with clinicians, NDIS (National Disability Insurance Scheme) support coordinators, Aged Care Wellness and Lifestyle Coordinators and disability advocates to drive referrals, revenue and contribute to the achievement of business goals.
• Working collaboratively and fostering a positive and supportive “team first” approach with other members of the Novitatech Retail, Business Development and Logistics team.
• Increasing the profile of Novitatech internally with Novita staff to drive internal referrals and provide additional value for Novita clients.
• Keep up to date with current and new Retail AT.

Desired Skills and ExperienceAbout You

• A minimum of 4 years sales experience in an AT retail environment.
• Tertiary qualifications relevant to disability and aged care products and equipment sales (desirable).
• Strong Selling and Influencing skills
• Highly focused on delivering outstanding customer service.
• Highly organised, flexible, and proactive approach with the ability to respond to continual changing priorities.
• Tenacious, driven and highly motivated professional.
• Complex problem-solving skills and the ability to provide hands on solutions.

Essential Requirements

• Valid driving license and willingness to use own vehicle for travel.
• NDIS worker screening, DHS Working with Children and Criminal History Check (or willingness to obtain)
• Fully vaccinated from COVID-19 (Novita mandate)

Remuneration PackageTotal remuneration package includes base salary, annual leave loading and statutory superannuation contribution. Enjoy salary packaging up to $15,900 of your salary, increasing your take-home pay by approximately $5,000. Further salary-packaging benefits available include meal and entertainment expenses, accommodation and venue hire, private novated leasing and additional superannuation contributions.Apply Now and make a difference!This is your opportunity to become a key member of Novita's team and to make a difference in the lives of children and adults with disability. For further information contact Anthea Dow Manager on 82438269Applications close at 4pm on Friday 5th April 2024Novita is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants with a disability and/or who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply. All potentially successful candidates will be required to complete background checks which will include a criminal history check prior to confirmation of employment.