Assurance Lead

With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”Reporting to the Governance & Assurance Delivery Manager this role provides an assurance and validation service to ensure RAC Insurance complies with APRA CPS231 regulatory requirements, policies, standards and meets business expectations, enhancing our business and evolving our member experience for the better. What's the role?

Monitor the management of key commercial and materially outsourced contracts to ensure compliance with agreed service level agreements (SLAs), metrics and regulatory requirements e.g. CPS231, CPS230Review Insurance information systems and work practices to ensure alignment with RAC policies and industry standard requirementsIdentify training needs and ensure compliance is upheld in relation to company and legislative standardsContribute to the periodic commercial reviews and analysis of in-house and 3rd party  Material…

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