AddressPhil Gilbert Motor Group is an innovative, ethnically diverse, guest focused, family owned and operated Dealership. We strive for industry bests and industry firsts. We are recognised as a leading retailer for the brands we represent.
Phil Gilbert Motor Group employs over 180 staff and contractors across two easy to access sites at Lidcombe and Croydon. Our facilities are large and impressive, landmarks in our local areas. The diversity of cultures in our local areas is reflected in our staff members and ensures that we are equipped to be easy to do business with.
We are committed to developing our staff to be the best in the motor industry. Our staff have regular access to manufacturer training programs, both online and face to face. We work with our staff to develop and equip them for a successful career in the motor industry.
We currently have an exciting opportunity for an Automotive Parts Interpreter to join our team in Croydon.
The role is varied with lots of moving parts coupled with strong responsibility in managing internal and external customers, stock orders, picking and packing, sourcing, allocating parts for orders and stock control.
You are an integral member of the Parts team, supporting the workshop and technicians, ensuring they have what they need to exceed guest expectations.
About the role:
- Assisting the Parts Department, providing parts to both internal and external customers;
- Handling of parts sales and enquiries;
- Placement and management of daily orders;
- Developing and maintaining relationships with customers and fellow staff;
- Processing incoming orders and contributing to accurate inventory management;
- Identifying various parts and components accurately;
- Invoice preparation; and
- Organising the dispatch of orders, working closely with warehouse team
.
The ideal candidate will have:
- Experience in a Parts Interpreter role;
- Excellent PC literacy and ability to learn new systems quickly;
- Experience in ERAPower (ideally TUNE in addition);
- Able to work autonomously in a busy, multi-facet workshop;
- Ability to deal with conflicting deadlines and priorities;
- Able to manage various stakeholders while delivering superior customer service skills;
- Confident, high achiever who is passionate about the automotive industry;
- Excellent verbal communication and negotiation skills;
- Excellent verbal communication and negotiation skills;
- Excellent customer service skills, with the ability to build relationships with customers quickly; and
- Strong attention to detail, with the ability to follow processes and ensure accuracy of paperwork.
Need more reasons to consider us? We offer staff benefits including:
- Excellent hands-on training and onboarding;
- Paid Birthday holiday;
- Paid parental leave scheme;
- Staff discounts on vehicle purchases and servicing;
- Access to our Employee Assistance Program ;
- Access to corporate discounts on Private Health Insurance;
- Access to our Private Health Insurance employment payment scheme;
- Internal Recognition Awards;
- Discounted retail vouchers via our HR platform- FLARE;
- Employee Assistance Program providing confidential counselling.
- Up to $1500 for successful staff referrals; and
- Internal recognition awards.
What next?
If you want to be part of the #1 team at Phil Gilbert Motor Group, we want to hear from you. Contact us today and show Phil just how good you are!
We are an EEO employer and females are encouraged to apply.
