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Form of workMotorOneGroup is the National leader in the Car Care Industry and are currently represented in over 70% of Australian Dealerships. Our AutoXtreme Electronic Division is seeking a proactive and organised Bookings Coordinator to join our dynamic team here in Brendale QLD.
You will be a highly strategic, driven, passionate and be able to work 5 days a week, Monday to Friday. Previous experience in a position within the automotive industry/car audio/accessory fitment will be highly regarded.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answering all telephones calls, take bookings for work required and/or co-ordinate them onto the appropriate departments.
- Greet customers attending our premises providing friendly and professional customer service.
- Responding to queries and seeking solutions for clients where required
- Entering data and information into our Electronics Bookings system
- Scheduling team members for onsite installation and repair work
- Coordinating and confirming daily jobs and completion with technicians
- Liaise with your administration team to validate invoicing and monthly reports
- Follow up on missing information required including order numbers for jobs
- Filing of paperwork in relations to jobs/invoices
- All other general administration duties as directed by supervisors or managers
- Ordering of stock where required
- Conduct stock control and stock takes at requested timeframes to meet business objectives
- Provide support to team
- Maintain a tidy work space
- Undertake OH &S related duties in line with providing a safe work environment
- Assist in maintaining a clean workplace
THE SUCCESSFULL CANDIDATE MUST:
- Resolve complaints and maintain customer satisfaction
- Deliver on agreed timeframes on all tasks and projects
- Superior customer service skills and as well as exceptional organisation and communication skills
- Be able to available to work from our office Monday - Friday
- Be have what it takes to work in a fast based environment, achieve set timeframes and interpret enquires and assist our customers and dealership partners accordingly
- Be Flexible and maintain a positive attitude as you will be interrupted during your workday with questions and issues requiring immediate action
- Contribute to harmonious working relationships across all departments
- Technical knowledge of electronics range of products
- Effective task management (based upon feedback from team)
- Demonstrate a high level of initiative & integrity
We are looking for a person with a strong sense of ownership and a desire to see a task through to finish. Above all we are looking for what cannot be taught - the right attitude! If this sounds like you, and you're up for the challenge then we want to hear from you!
Please send your CV by clicking the "Apply Now" button below.
