Avaloq Support Engineer

Responsibility of / Expectations from the Role:Specialized Avaloq SME role for production support senior engineer role.Comprehensive knowledge on Avaloq modules likes - CRM, Reporting, PMS, Regulation, TaxesResponsible for resolving Avaloq Incident , problem , requests and doing automation of manual tasksNeed to have comprehensive knowledge of Avaloq to suggest and work on automation to minimize manual reportingNeed to have comprehensive understanding of Sql and able to write complex database queriesNeed to Handle Customer Communications, Incident Management, Problem Management & Automation of Avaloq Specific Manual tasks via ScriptingFlexible to be stay ON CALL for production issue occasionally