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SalaryAbout Us
Pioneering Excellence in Energy Procurement!
Established in 2008, our client is a proudly Australian-owned consultancy, led by a seasoned Director with over 15 years of expertise in both domestic and international energy markets.
This is a company who prides itself on understanding and educating their clients, to help them take advantage of relevant market opportunities.
We are seeking 1 x Billing Analyst on either a part time (4 days) or full-time basis. Working alongside other Billing Analysts. If you're someone driven by motivation, enthusiasm, and a team spirit that mirrors our clients' core values of Excellence, Positive Energy, and Collaboration, we want to hear from you!
The Ideal Candidate
Experienced in utilities or billing is a plus, but a hunger for learning and meticulous attention to detail are non-negotiables. If you thrive in a supportive, fast-paced environment and excel in communication, time management, and problem-solving this is the role for you.
- Intermediate to advanced knowledge of MS Excel essential
- Background in utility/billing experience such as electricity, gas, water, telcos, insurance, banking (highly desirable but not essential)
- Previous experience in CRM data entry, extracting reports and data manipulation essential.
- Must be comfortable with complex numbers.
- High attention to detail and level of accuracy
- Sales support experience
- Excellent communication and time management skills are essential to this role as you will be liaising with colleagues and suppliers.
- Flexible and adaptable with a willingness to learn and improve on processes.
The Role
From ensuring CRM data accuracy to resolving billing disputes and supporting sales, you'll be the backbone of our clients' operations.
- Ensure accuracy of client data in the CRM
- Create, compile and export databases from the CRM and/or Excel.
- Liaise with Energy retailers to resolve billing disputes or other issues.
- Loading urgent contracts in digital signing platforms
- Answer calls and direct client inquiries to the relevant account manager.
- Maintaining client documents and records (following internal systems)
- Support other teams with various administrative tasks.
- Perform basic bookkeeping activities and update in the CRM system.
- Communicate with internal team members to ensure maximum efficiency.
- Promote brand image and awareness through social media.
Benefits
With flexible working arrangements and a fun, inclusive culture, you'll have the opportunity to grow while making a real impact.
- Monday to Friday position (part-time days agreed upon offer)
- Flexible hybrid working arrangements, with a mix of office-based days and remote working.
- Fun working environment and access to a range of benefits such and quarterly competitions.
- A high performing team who is inclusive and supportive
- Great career development opportunity
- Genuine commitment to work-life balance
