Billing & Ar Officer

ZircoDATA is one of Australia's leading providers of information management solutions to the Australian market. We provide a wide range of services including records management, paper storage, vital records archive storage, data protection services, document destruction and document translation. We are in search of a motivated Billing & AR Officer to join and contribute to the Finance department, ensuring seamless billing and collection of outstanding receivables. Attention to detail is essential.

In the role of Billing and AR Officer, you will be instrumental in the cash management strategy and processes within the company.  The ideal candidate will have a strong track record of accurate timely billing and the collection of overdue debt. You will also have strong administrative skills, keen attention to detail and ability to work in a fast-paced environment.

The primary responsibilities of this role are as follows:

Weekly & Monthly Invoicing:

• Contribute to the successful operation of the Billing team and participate in the ongoing development of the processes to ensure an efficient, effective and customer focused team with a strong focus on contract T&C’s
• Ensuring the weekly/monthly bill run has been set and completed as per service level agreement.
• Ensuring the invoices are issued to the customers in a timely manner and to work on any special invoicing requirements.
• Ensuring internal enquiries are completed in a timely manner per service level agreement requirements, all delivery deadlines and key performance indicators are being met.
• Providing advice and support on billing enquiries to all employees within the business.
• Continuous process improvements on existing systems and processes
• Assist in any new system integrations and/or acquisitions.

Collections and aged debtors:

• Contact and follow-up overdue customer and establish reason for non-payment. 
• Allocate receipts from bank statement to debtor’s ledger daily.
• Respond to queries in a timely manner. 
• Assist third part collections team when needed. 
• Expectation is to make 30 to 35 calls per day when required. 
• Assist customers with account queries and reconciliation.

The successful candidate will have the following qualifications, skills, and traits:

• Degree in Accounting/Finance/Business 
• Experienced in a complex administration support environment. 
• Advanced Microsoft Excel skills. Must be competent in vlook-ups, pivots, formula creation
• Desirable Systems usage – NetSuite, Adaptive planning, Total Recall, Power BI, Salesforce

Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Please Note:

A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.