AddressBMW Warranty Clerk - Auto Classic BMW
Perth, Western Australia
Auto Classic BMW is a leading dealership in Perth, offering exceptional service and a premium selection of BMW vehicles. We are dedicated to providing our customers with the highest level of satisfaction and expertise in all aspects of their automotive experience.
Position Overview:
Auto Classic BMW is seeking a meticulous and customer-oriented individual to join our team as a BMW Warranty Clerk. The ideal candidate will have a keen eye for detail, excellent organizational skills, and a passion for delivering outstanding customer service. As a Warranty Clerk, you will be responsible for processing warranty claims, ensuring compliance with BMW's warranty policies, and providing support to our service department.
Key Responsibilities:
- Process warranty claims accurately and efficiently in accordance with BMW's warranty guidelines.
- Maintain detailed records of warranty claims, including documentation and correspondence.
- Communicate effectively with customers, service advisors, and technicians regarding warranty-related issues.
- Coordinate with BMW representatives to resolve warranty claim discrepancies and inquiries.
- Assist in the preparation of warranty reports and documentation for management review.
- Keep abreast of BMW's warranty policies and procedures to ensure compliance and efficiency.
Qualifications:
- Previous experience in automotive warranty administration or a related field is preferred.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Knowledge of BMW vehicles and warranty policies is advantageous but not essential.
Benefits:
- Competitive salary commensurate with experience.
- Opportunity for career growth and advancement within a reputable organization.
- Comprehensive training and support from experienced professionals.
- Employee discounts on vehicle purchases, parts, and services.
A positive and collaborative work environment with a focus on employee satisfaction and development.
If you are a dedicated individual with a passion for automotive excellence and customer service, we invite you to join our team at Auto Classic BMW. To apply, please submit your resume and cover letter outlining your relevant experience and qualifications. We look forward to welcoming you to our dynamic team!
