Bohemia - Client Director - Remote

Bohemia was founded in 2011 to challenge the definition of media, and the function of a media agency. We do this by harnessing the power of media in all its forms to create profitable customer growth for our clients.

In 2017 we became a valued member of the M&C Saatchi family, and have gone from strength to strength since. It has been an exciting couple of years collaborating together, building a consistent culture and immersing ourselves in working with a mix of skills, personalities and cultures.

As part of the M&C Saatchi Group we come together to realise BIG AMBITIONS. And ours is to be the most connected creative company by organising original thinkers in uncommon ways.

We celebrate people who embrace our values and BIG AMBITIONS and the opportunity is here now for a Performance Director to join our team in Sydney.

The opportunity:

As a Client Director, you will be the growth partner for your core clients, seeking new opportunities and driving proactive thinking for your clients that will create impact. You will lead your client team's, ensuring every interaction leaves a mark of excellence. Engaging with high-level client stakeholders, you embody Bohemia's unrivalled expertise in client relations. Your role carries substantial weight in ensuring the profitability of your client portfolio, with a focus on commercial success.

A snapshot of what you'll do:

• Driving growth for your clients and our business.
• Identify and track revenue opportunities for your clients.
• Actively lead the Bohemia team in delivering positive client satisfaction scores.
• Know your clients business and be seen as the trusted partner to your senior client stakeholders.
• Total responsibility for leading the client advice and relationship through all interactions.
• Responsible for writing and leading client management plans with National Client Partner.
• Leadership of all client interactions with strategy, partnerships & planning.
• Ability to professionally manage client push back at all client levels when required.
• Agrees critical timelines with the client (brief) and ensure the process is adhered to across your team.
• Generate the scope of work if required and seek approval of any non-contract terms.
• Be the voice of the client in Bohemia during the planning and internal review process.
• Manages all communications in a timely manner with no request going unnoticed.
• Lead, inspire and mentor your team.
• Full responsibility of client specific budgets and the business drivers in achieving these budgets.

Skills & Attributes:

• Managing & Supervising
• Decision Making & Initiative
• Planning & Process
• Collaboration
• Strategic thinking
• Creativity & Innovation
• Persuading & Influencing

What WE value MOST:

• Walk in different worlds
• Make Uncommon Sense
• Run Towards the Fire (except if there is an actual fire when we run away from it)
• Roll as one
• Be excellent to each other

Best bits about working with us:

Our big benefits fuel our big ambitions. We’re here to support and encourage our people at every turn. Our commitment to your individual needs stems from our diverse Flexible Flexibility work approach, flexing to how you want to work and how you want to take your leave. You’ll be saying 'hello holidays' with our flexible public holidays, summer half days and even extra leave for taking your leave. And, to further our support to you, Family First, Health and Wellness paid leave are on offer, along with our Work From Anywhere in the world initiative (so you can stay connected across the globe). Plus, you can join our inclusive community led networks, supporting things you care about and your cultural and social wellbeing.

We’re committed to building a diverse workplace and strongly encourage applications from First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people. Our flexible work approach, employee-led diversity networks and inclusive career development approach all support and promote one of our core values ‘Walk in Different Worlds’ which helps describe our overall DE&I mission. If you require any adjustments throughout the recruitment process, please let our team know.

WHAT ARE YOUR BIG AMBITIONS?

We’d love to hear what your ambitions are and how we can help you realise them with us!

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