Booking Officer

Employment Type: Full Time Permanent, Full Time Exempt (12 month contract) and Casuals
Position Classification: Administration Officer Level 2
Remuneration: $31.20 - $32.24 per hour plus 11% superannuation
Hours Per Week: Various
Location: Patient Transport Services, North RydeThe OpportunityWe have multiple roles available for Booking Officers within Patient Transport Services, located at the North Ryde Hub.The Booking Officer is responsible for receiving and progressing all incoming Patient Transport Service (PTS) bookings, accurate data entry, answer general enquiries with a customer service focus, keeping customers informed of any changes or delays, escalating where needed, ensuring Booking and Scheduling Officers are informed, participate in training, and ensure personal development.If you are interested in Full Time Permanent, Full Time Exempt (contract up to 12 months) or casual employment, please apply now!Why Work for HealthShare NSW?HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.Watch Our to learn more about the work we do and the diverse range of roles we have on offer.We reward our employees with a terrific range of benefits, including:

• Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable
• Hybrid working: enjoy a combination of working from home and the office
• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career

Please note some benefits may only apply to certain employment types.Eligibility Requirements

• Meet essential requirements as outlined in the

and ensure they are referenced in your resume or answers to targeted questions. * Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.

• This is a NSW Health Category B position. Please complete the

and upload this with your application.How to Apply

• Click Apply Now at the top of the page.
• Attach your resume and provide answers to the Targeted Questions below.
• To find out more about applying for jobs with HealthShare please view our resource:

Targeted Questions

• Why do you believe you will be successful in this role? Provide examples from your professional experience to demonstrate what skills you possess which will enable your success.
• When have you provided an exceptional customer service? Describe the situation, what action you took and what the result was.

Any role related questions can be directed to the hiring manager Leeanne Simpson viaWe are Diverse and InclusiveWe welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team and let us know.COVID-19 Vaccination ComplianceAll NSW Health workers must provide evidence of a COVID-19 primary vaccination course (2 doses) which have been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the COVID-19 vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate.Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate if received in Australia, or overseas records from a legitimate source.Talent PoolAn eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.Applications Close: midnight Thursday 4 April 2024