Bookkeeping And Accounting Client Manager (Work From Home)

We seek a Bookkeeping and Accounting Client Manager to join a high-performing bookkeeping firm in Melbourne. Join On The Money Bookkeeping in supporting business owners in various ways by being committed to providing clients with outstanding service, expert advice, contemporary technology, continuous improvement, and efficient and accurate management accounting service for businesses with between 5 to 100+ employees.

Work within a successful group of professionals who live up to their name by providing precise and correct accounts management for small to medium businesses. On The Money Bookkeeping prides itself on being a great place to work. Our staff survey results exceed industry averages with 8/10 metrics.
 
We’re offering:

• Opportunity to Work From Home and only attend on-site when required
• End-of-year bonuses available
• Work mobile phone provided
• Immediate start

We are looking for a Bookkeeping & Accounting Client Manager with at least 10 years of experience in management accounting, bookkeeping for clients or a similar role. This is a permanent full-time role with an attractive salary of $80,000 to $90,000 per annum, depending on experience.
 
Duties and responsibilities include, but are not limited to:

• Manage client relationships, answer more complex queries and provide advice on compliance via phone and email and sometimes in person
• Deal with technically challenging accounting transactions or software features, usually via escalation from the Senior Production Manager
• Review the work of a team of up to five staff with the support of the Senior Client Manager and Senior Production Manager
• Guide clients to develop practices conducive to the output of efficient and accurate bookkeeping services
• Work with the Senior Production Manager to streamline client bookkeeping workflows to enable the delegation of as much work as possible to the lowest-cost staff members
• Communicate with tax agents about clients, including year-end adjustments and the tax treatment of transactions that may require their input
• Contact the ATO to make changes, enquiries or payment plans for clients
• Attend client and tax agent locations throughout Melbourne on occasion for meetings
• Manage invoicing for your assigned clients
• Learn to sell bookkeeping services to prospects
• Stay up to date with software updates, best practice bookkeeping, changes in the industry and BAS agent compliance
• Ensure that compliance obligations of clients and the practice are met
• Participate in weekly production meetings

The ideal candidate will have experience and skills as follows:

• An accounting qualification is highly desirable
• Minimum 10 years bookkeeping to trial balance
• Excellent communication and organisation skills
• Leadership, project management, problem-solving and sales skills
• Ability to juggle competing demands and correctly prioritise the right tasks
• Ability to streamline processes and find efficient processing workflows
• Current driver's license and a reliable car
• Experience using Xero, Dext Prepare (formerly Receipt Bank) and Google Workspace
• Ability to troubleshoot technology issues

Why should you apply?

• Largely a work-from-home opportunity
• End-of-year bonuses available based on team and individual KPIs
• Work mobile phone provided
• Immediate start
• Extraordinary opportunity for professional development and highly varied work
• Attractive salary of up to $90,000 per annum with a clear promotion path available
• Opportunity to join and play a vital part in a successful company
• Induction training and ongoing training provided

Please note: Only short-listed applicants will be contacted. You must be a permanent resident or an Australian citizen to apply.