Box Office & Corporate Bookings Officer

The Sit Down Comedy Club is currently on the lookout for a Box Office & Corporate BookingsOfficer to join our close-knit team!

Based at our Paddington, Brisbane office, the position is initially being offered on a part time basis (30-35 hours per week), with a view to becoming full-time for the right candidate. The role is predominately a Monday to Friday desk-based role but does include the occasional evening/weekend shift. 

The key responsibilities of the role include:

• Attend to general enquiries via email & phone from internal and external stakeholders;
• Process phone, counter and internet sales and related administrative tasks including managing reservations, exchanges, refunds, gift vouchers and patron complaints;
• Actively source, generate and convert new and existing leads with Corporate/Business Event clients;
• Identify and develop corporate packages and offerings for corporate clients;
• Proactively nurture corporations and businesses through every step of an event’s booking process;
• Generate regular reporting on sales targets, trends, and client feedback for review and insight;
• Work collaboratively with all members of the SDCC team to ensure open and clear communication is maintained across the organisation;
• Other duties as reasonably requested by the SDCC management team.

As the successful candidate, you will have:

Essential Skills/Traits

• 2+ years of experience in a reception/administrative and/or corporate sales type role;
• An interest and desire to build a long-term career within live entertainment production and promotion; 
• Customer service and conflict resolution skills;
• First-class written English skills with an excellent eye for detail and exemplary proofreading ability; 
• Keen problem solving abilities;
• Ability to manage multiple tasks to tight deadlines; and 
• A positive attitude with excellent self-motivation and ability to work to your own initiative; 
• Knowledge of software programs including Microsoft Office Suite;
• Ability to occasionally work nights and weekends at live performances, as required. 
• Open Drivers License (Manual preferred)

Desirable Skills/Traits

• Knowledge of the Australian comedy industry
• Previous experience using ticketing software (TicketSearch or Seat Advisor Box Office preferred)

IMPORTANT BITS TO KNOW BEFORE APPLYING:

• While we are looking for someone who has a passion for working in the comedy/entertainment industry, this is not the job for you if you’re applying because you want to be a comedian or performer. For details on how to apply to perform in SDCC shows, head to the SDCC Brisbane Open Mic Facebook page.
• We deal with ADULT 18+ comedy, and as such, you may be exposed to colourful language, swearing and non-politically correct conversations, performances, and concepts as part of our work environment.

Apply Now 

Applications can be submitted either through the Apply Now button or addressed to Megan Masterton via ****@standup.com.au. No phone applications will be accepted.

Applications should contain:

1. an application letter that speaks to the role description and your ability to meet the requirements; and
2. your CV/Resume (with at least two referees).

Only short-listed candidates will be contacted.
All applications are strictly confidential.