Branch Manager | Car Subscription

Are you experienced in leading a small team and passionate about empowering others? Do you want to make a meaningful impact? Is customer service important to you as a tool for achieving better results? If so, this could be the ideal opportunity for you!

• Generous base salary + Bonus Program
• Support & guidance to be successful in your role and within the company
• Opportunity for Career Growth & Progression
• Healthy life contributions for employees
• Fully maintained vehicle

Branch Manager | Car Subscription - Hamilton, Brisbane

About Us

Founded in January 2019 Karmo has grown into a thriving national business. We have a mission to help evolve the way cities move by giving individuals, businesses and large enterprise better alternatives to traditional new car ownership. Karmo offers flexible, affordable, convenient Car Subscription plans that adapt for our client’s needs. 

Join an exciting company bringing technology and automotive expertise to tackle the private transportation market and help us deliver outstanding customer service to our customers.

About the Role

Working closely with the National Operations Manager, the successful candidate will grow the Brisbane branch by expanding the vehicle fleet and customer base.  They will lead the day-to-day operations, managing the team, our fleet and our customers ensuring a positive and seamless customer experience.  

Responsibilities

• Manage the day to day operations of the Brisbane branch
• Maintain and develop processes to achieve targets and KPI’s
• Mentor, develop and manage a team of 2 customer centric operations coordinators to ensure every Karmo customer receives a great customer experience
• Manage enquiries and onboard new customers
• Forecast, order and manage the fleet of vehicles and optimise utilisation and profitability
• Develop relationships with existing and new suppliers
• Develop relationships with new business customers
• Manage customer payments
• Manage vehicle repairs, maintenance and cleaning

Skills and Experience

• Positive attitude towards building quality customer relationships
• Excellent team management and organisational skills
• Proven Stock/Inventory Management experience
• Strong Sales experience in competitive markets
• Demonstrated ability to sustain and build corporate relationships
• Strong communication and interpersonal skills
• Sound computer skills
• Strong attention to detail
• Current Drivers Licence
• The ability to work within an Autonomous Environment is Essential

Previous Experience in the Vehicle Rental space will be Highly Regarded.

If you are motivated and looking for a great new opportunity, apply now to join the very best in the industry.

Due to the number of applications, we will be only contacting those who have been shortlisted.  

As part of our process, you will be required to undergo pre-employment checks including police and medical checks.

Karmo is an Equal Opportunity Employer.