Business Analyst (12 Months Fixed Term)

Who are we?
Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.
A great place to work
When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.
We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked! And here's our commitments to you:

• Provide a diverse and inclusive workplace - because we know how important it is for everyone to be treated fairly and with respect.

• Give you flexibility - it's important to recognise we are all unique and need to create work life balance.

• Offer paid parental leave - that supports both parent's leave and their transition back to work.

• Create a fun environment - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.

• Work perks - that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!

Role Purpose
The position is responsible for supporting the review and development of new and existing business processes, through the elicitation and documentation of business requirements, design validation and the implementation of solutions, in order to increase and improve organisational efficiency and productivity. This includes Platform review and continuous improvement of Platform processes and procedures.
Duties will also include assisting in the implementation of new software, solution design, management of small to medium sized projects, testing and stakeholder management.
Key Accountabilities

• Work closely with business-units to identify and undertake analysis for business and system requirements for new deliverables.

• Collaborating with the platform team to identify opportunities for system enhancements and process improvements.

• Conducting workshops with stakeholders and SMEs to elicit functional and non-functional requirements.

• Working with solution architects to develop solution options that meet functional and non-functional expectations.

• Supporting the Change team in preparing procedures, user-guides, and broader communications

• Participating in UAT and PVT activities to verify deliverable readiness.

• Running backlog grooming and planning sessions within the platform team.

• Collaborating with Business Analysts in other teams to coordinate the platform team's dependencies.

• Collaborating with stakeholders to cultivate and strengthen relationships.

• Working with applications related to Finance/ERP/CRM/Insurance domains.

Skills, Knowledge, and Attributes

• Strong understanding of IT systems.

• Demonstrated knowledge of business analysis techniques, waterfall and agile project or development methodologies, change management techniques and process improvement methodologies.

• Advanced skills in Microsoft 365 and Office Apps including Excel, Project, Visio and Word or other related processing packages.

• Demonstrated strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.

• Demonstrated strong problem management skills.

• Excellent analytical and problem-solving skills.

• Ability to perform well under pressure.

Experience

• 5+ years in a similar role, directly contributing to the delivery of modern transactional Finance/ERP/CRM/Insurance systems.

• 2+ years of experience with Agile/Scrum methodologies.

• Strong communication skills with the ability to translate between business and technical terminology.

• Fluent in using JIRA to manage a product/project backlog/board.

• Good understanding of SQL and data analysis.

• Experience with Epicor ERP or SSP Pure platform is a plus.

• Experience working within a cross-functional DevSecOps team is highly regarded.

• Project management coordination skills.

Qualifications

• Appropriate tertiary qualifications in a technical, IT or business-related discipline.

The next steps
If you think you are the right person for this role and you believe in a Member first culture, then please apply now. Applications will be reviewed as they arrive, so it is better to apply sooner rather than later. If you need any assistance or adjustments to fully participate in the application process, please contact HR at 1800 327 437.
For further information and detail on Capricorn, please visit our website at www.capricorn.coop/careers.