Business Analyst

Scope of work:

Our client is seeking the services of a temporary resource suitably qualified as a Business Analyst with intermediate experience. This individual will support the Strategic Technology Advisors in assisting agencies with the delivery of ICT programs and projects across the public sector. The role includes advancing ICT project delivery capabilities sector-wide and performing an assurance function for prioritised and complex high-value, high-risk ICT projects.

The tasks include but are not limited to the following:

• Initiating and engaging with agency project representatives.
• Collaborating with the ICT Project Delivery Unit and agencies to plan project reviews and assessments.
• Developing requests to agencies for required project documentation and stakeholder identification.
• Gathering, validating, and assessing project-related documentation.
• Analysing commercial data, such as project budgets and forecasts.
• Conducting interviews with project stakeholders to determine findings and develop recommendations as part of the ICT Project Delivery Unit.
• Analysing project delivery methodologies and processes, and identifying opportunities for improvements.
• Assessing issues, risks, and benefits realisation of projects in various stages of the project delivery cycle. Documenting findings, recommendations, and action plans.
• Simplifying information and deciphering technical jargon through reporting for easy understanding by senior leadership and agency senior leaders.
• Developing reports for the organisation and agency senior stakeholders on findings, recommendations, and action plans.
• Assisting agencies and the ICT Project Delivery Unit with action plan implementation.
• Quantifying improvement benefits to agency projects, reporting on savings and effort expenditure by organisation.

• Effective stakeholder engagement

• Dealing with stakeholders at all levels of agency and department organisation right up to the CEO or Director General

• Critical thinking

• The ability to understand and analyse problems and find solutions

• Problem solving

• The ability to think creatively and work collaboratively with teams to solve business challenges

• Decision making

• The ability to make decisions around things such as prioritisation, scope, assessing viability of solutions, financials etc

• Good listener & communicator

• Information gathering is a key part of the role so the ability to ask the right questions and correctly understand the information received is essential

• Documentation and writing skills

• Development of findings, recommendations, action plans, KPI reporting, and status reporting

• Confident presenter

• The ability to present findings and recommendations to senior leaders and to manage stakeholder meetings