AddressBusiness Analyst ICT | 12 months Contract | Queensland Government | Hybrid
Our client is looking for a Business Analyst, who will be key to ensuring an innovative and future resilient option is selected for the future of this critical public safety service. This phase of the project requires that solution options are analysed by the technical, financial and project implementation specialists, and a robust and accurate business case developed to inform government decisions for the next phase.
Commencement : 10/06/2024 to 30/06/2025 Location : Brisbane CBD. (Hybrid working arrangements)
About The Role
As the Business Analyst, you will be responsible for leading the ongoing development and documentation of business processes and procedures, design, configuration and evaluation of technical services.
To achieve this, you will:
• Assess and critically analyse information gathered through a range of elicitation techniques to develop requirements for new business opportunities and prepare the relevant documentation according to business analysis principles.
• Undertake business process improvement analysis on new and existing business opportunities through the utilisation of process modelling tools, to determine process improvements that deliver benefits for clients, and which align to whole of government benefits management strategy.
• Facilitate communication between the relevant business units, technology teams and support teams to ensure that business solutions are aligned with business objectives.
• Identify business opportunities through strategic and financial analysis to provide options for business improvement and develop business cases to support business objectives.
• Research, analyse and review complex issues, proposals, and submissions to ensure that service delivery and financial issues and other related issues impacting on agency operations are identified and considered
• Build effective working relationships and consult at both an individual and a cross-agency level, to develop program documentation including identification of costs and benefits.
• Liaise and negotiate with Senior Management, to ensure recommended solutions reflect the business requirements.
About You:
We recognise and celebrate that everyone is unique and seek the applicant best suited to the role. We will assess your experience, knowledge and acquired skills, as well as your potential for development and your personal qualities.
To thrive in this role, you will need to demonstrate the following:
- Success in high-profile projects and/or technology integration programs and/or business process transformation projects.
- Experience in preparing complex project documentation i.e. business cases, reports and business change artefacts.
- Demonstrated ability to consult, negotiate, influence and strong facilitation skills.
- Highly developed stakeholder engagement skills.
