Business Analyst

Who is Adica Insurance? 

Adica Insurance is an Australian company which is part of the global MS&AD Group, headquartered in Japan. We offer motor vehicle insurance to the Australian market under the Toyota Insurance, Lexus Insurance and Powertorque Insurance brands.

At Adica, we put people first. We strive to create a place where everyone is welcome, and everyone can flourish. 

Here is a place you can learn and grow, challenge yourself and discover new possibilities. We have a strong culture of internal progression, and we love to help our people find out exactly what they're capable of. 

We know that life is not all about work, but work is a big part of life, so we embrace flexibility to make sure work doesn't get in the way of the other things that matter. We operate a hybrid model - with office space for collaboration, creativity and relationship building, and home offices for focused work where you can better manage life's other demands. 

Adica Insurance is recognised as an Employer of Choice and is also a certified Family Inclusive Workplace. We are also proud to be a member of the Diversity Council Australia.

The Role & The Team

Part of our Strategy Implementation & Change team, the Business Analyst position supports the Project Delivery, Technology and Senior Business leaders in general, to recommend, define and implement business solutions to improve Adica's day-to-day operations and achieve our strategic goals.

This opportunity will see you:

• Analysing data, processes, and information with ability to clearly articulate findings to the business to assist with decision making.
• Facilitating workshops and conducting interviews to establish an understanding of business issues, needs and expectations.
• Providing guidance with gained business and system expertise to develop and recommend solutions.
• Identifying, gathering, and documenting business requirements and solutions through consultation with the business, formal analysis, and assessment of needs
• Translating requirements into technical specifications using a language that is understood by both the Technology department and the business.
• Setting out clear acceptance criteria to help develop test plans and cases to assist in the validation of developed solutions.
• Preparing material and supporting training to end users as part of the implementation process as well as post implementation support.
• Monitoring and communicating progress of assigned change requests to manage expectations and create transparency to all stakeholders so that they can assess and plan accordingly.
• Project work as required.

Your Skills & Experience

• An understanding of general insurance (preferably with experience) including knowledge of standards and other relevant laws and legislation that apply to the industry.
• Demonstrated ability to work collaboratively as a Business Analyst with managers, employees and other stakeholders to enable organisational change.
• Strong interpersonal and communication skills (particularly written) with a pro-active approach to problem-solving and attention to detail.
• Proven understanding of business analysis tools and techniques to be able to elicit requirements and support the needs of the business with well thought out solutions.
• Demonstrated capacity to act independently within established guidelines, using discretion and sound judgement.
• Ability to apply holistic, critical thinking to facilitate and negotiate change raised by the business. 
• Experience working with systems and/or data, and the ability to quickly learn and understand how to work with new systems.
• A Tertiary qualification, IIBA certification (or similar) or equivalent experience in the analysis and management of business change initiatives.
• Microsoft suite (Word, Excel, Outlook, PowerBI) – Intermediate.
• Atlassian tools (Jira, Confluence) or similar.
• Demonstrable experience as a Business Analyst, managing a range of business change initiatives.
• An understanding and ability to apply an array of business analysis tools and techniques.
• Technology literacy and the ability to adapt and learn new systems easily.
• Strong understanding of the system development lifecycle.

What We Offer At Adica 

At Adica we put people first, we strive to create a workplace where all employees feel supported and empowered. We have a range of initiatives in place to support you and were recently certified as a Family Inclusive Workplace: 

• A considerable discount on motor vehicle insurance for you and your family.
• 14 weeks Paid Parental Leave for all parents + super payments for both paid and unpaid leave, up to 52 weeks.
• A Wellbeing Program for all staff.
• Events and initiatives to enjoy throughout the year.  
• Reward and recognition programs including company-wide Excellence Awards.
• Access to an Employee Assistance Program 24/7, available for you and your family.
• Flexibility with work location – we offer hybrid working to work from home and in the office. 

Apply Now:

If you’re keen to join Adica and be a part of our team, please apply now making sure you provide a cover letter and CV. We encourage you to apply for this position as soon as possible. 

We are passionate about building and maintaining a diverse and inclusive workforce. Adica is an Equal Opportunity Employer, and we encourage applicants from all cultural backgrounds to apply, and we will provide a safe and supportive workplace for people with disabilities. 

Agencies, please note this vacancy is being managed by our internal HR team. We will contact our preferred agency partners should we require additional support. Thank you.