Business Analyst

The Technology Solutions team at JCU are undergoing a journey of transformation and growth and we are looking for IT professionals of the future who connect with our values and beliefs. We ignite and support a passion for learning in our workplace and welcome dedicated professionals who can help us make a difference.

Creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally, and globally, James Cook University (JCU) is looking to appoint a Business Analyst. This full-time position can be based at our Bebegu Yumba campus in Townsville or Cairns Nguma-bada campus. Remuneration is $86,638 - $95,805 with up to 17% superannuation.

WHAT YOU CAN ACCOMPLISH IN THE ROLE
In this opportunity you will be responsible for the development, implementation, and user support of effective and efficient business processes to maintain continued system improvements across JCU. In doing so you will: define and document requirements; define, analyse, and document current and future state business processes; inform solution design; and develop test plans and participate in product testing. This role will maintain strong and collaborative relationships with stakeholders to ensure technology solutions meet University business needs.

WHAT YOU WILL BRING TO THE ROLE
To ensure success in this role, you will hold degree qualifications and have experience in business process re-engineering and a capacity to undertake complex system analysis. Significant organization, time management and problem solving skills, coupled with high level communication skills and ability to review and implement business improvement initiatives are core requirements of this role. This successful candidate will also be familiar with software testing and working in a large and complex enterprise environment. It would be advantageous to hold knowledge of BPMN, experience with Agile methodology and to have worked in Higher Education.

WHY JCU?
JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits including;
• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave
• 15 days of paid sick/personal/carers leave per year
• Flexible working options
• Attractive options for salary packaging
• Fitness Passport
• Employee Assistance Program
• Professional development support
• Access to online media subscriptions
• Corporate discount on health insurance premiums
• Well-equipped campus facilities including medical, cafes, gym and childcare.