As a Business Consultant, you will have the opportunity to collaborate closely with the customers to understand their challenges, identify opportunities for improvement, and co-create innovative solutions.The organisationUsing the internet, mobile and AI technology, they are designing new tools that maximise the positive experience people have of critical services.They are constantly working intelligently to improve their products and services, which are continuously helping their customers experience exceptional service and you will be a key part in underpinning this!About YouYou have an analytical approach to delivering 'best practice' business consultancy and have the ability to identify and develop opportunities to support the customer, in addition to revenue generation.The ideal person will have a Human Centered Design (HCD) approach to problem-solving and excellent inter-personal skills.This will also include working with the customer on product implementation, workshops, analysing requirements, demonstrating configuration options and assisting with training.The Essentials
- Ability to translate the business requirements into functional and technical requirements
- Exceptional internal and external stakeholder management skills
- Ability to develop thorough understanding of the product suite
- Proven experience as a Business Analyst or similar role, preferably in a technology-driven environment (desirable would be in the Public Sector)
- Detail-oriented mindset with a focus on providing high-quality results within established timelines
- The ability to develop comprehensive business cases, including cost-benefit analysis and risk assessments, to support decision-making processes