Business Development Coordinator

• Flexible location: NSW / Frenchs Forrest / Parramatta
• 12-Month Fixed Term Contract

Are you ready to take on an exciting role that combines customer interaction, project management, and innovation? Join our dynamic team at Aruma as a Business Development Coordinator and play a vital part in shaping the future of support services for individuals seeking to live life on their terms.

As a Business Development Coordinator at Aruma, you will be at the forefront of customer engagement and support services. Your core responsibility will be to manage and respond to inquiries related to Social, Daily Living, and Community access support. In addition, you'll contribute to the seamless onboarding of new customers, ensuring they embark on their journey with Aruma with an exceptional experience.

A day in the life of a Business Development Coordinator …

• Swiftly respond to Social, Community, and Daily Living (Non-SIL) support inquiries via phone and email.
• Coordinate and schedule meetings between customers and support managers while overseeing onboarding documentation.
• Maintain a well-organised customer pipeline, extract and analyse data from diverse sources, and develop sound business cases.
• Collaborate with the Business Development team to handle inquiries, establish new support sites, and actively participate in Project & Working Groups.
• Provide invaluable administrative support to the BD Management team and operations teams, including minute-taking during meetings.

What you need to be successful in this role…

• Hold a certificate III in Community Services and/or Administration or possess comparable qualifications in a related field.
• Exhibit exceptional written and verbal communication skills, accompanied by a successful background in project management and administrative roles.
• Demonstrate proficiency in Microsoft applications, complemented by a comprehensive understanding of the NDIS and related entities such as the DRC.
• Showcase effective prioritisation abilities, meeting tight deadlines while delivering top-notch service.
• Offer innovative solutions to unconventional queries and foster strong relationships with diverse stakeholders.
• Possess excellent interpersonal skills, coupled with a high degree of computer literacy and confidence in utilising various systems and technology.

Benefits of working with Aruma!

• Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
• Fitness Passport: Access to subsidised Gym membership
• Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.
• Training: Opportunity for accredited training through our RTO
• Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.
• Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
• Job Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation.

Culture

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the way they choose. Aruma is also BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent) Find out more at www.aruma.com.au

Diversity & Inclusion

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

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