Business Development Manager (Hospitality)

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a dedicated Business Development Manager to join our Lightspeed Hospitality team in Sydney. If you have a background in the hospitality industry and enjoy working in a dynamic customer-centric environment, we’d love to hear from you.

In this role, you'll work closely with our customers to discover opportunities for growth by leveraging data on their patrons, menu, and service team. You’ll be responsible for staying well-informed about industry trends, market conditions, and competitor activity in your area. Each month, you'll guide the sales process from creating leads, to demonstrations and closing deals.

What you’ll be doing:

• Engage in the full sales cycle, including identifying and developing leads, setting up client meetings, creating value propositions, structuring financial deals, negotiating contracts, and closing deals.
• Become an expert in the industry, our product, and our restaurateurs.
• Strive to achieve business goals, aiming for growth and surpassing expectations
• Build relationships with customers through discovery calls and visits to understand their business obstacles.
• Effectively present online and in-person demonstrations of Lightspeed to restaurateurs.
• Keep accurate and up-to-date records in our CRM system. 
• Accurately process sales quotes and orders.

What you need to bring:

We're looking for a candidate who has experience with the following:

• Proven experience in a hospitality sales role, including outbound cold calling and meeting sales quotas.
• Ability to manage the entire sales process.
• Ability to generate leads and utilise your hospitality network to create new business opportunities.
• Deep understanding of consultative, solution-based sales both in person and over the phone.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog friendly environment
• Rooftop with dining space and BBQ facilities
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar 
• Weekly catered lunches for the entire office 
• Exciting events hosted regularly by our Sydney Culture Club 
• Brand new office space located in Redfern, NSW 

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. 

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.