Address- Unique opportunity in a not for profit community organisation
- Full time ongoing role
- Flexible working conditions
- One PTO (Personal Time Off) day per month
About the role
We have an exciting new opportunity for a Business Improvement Manager to join our Operations and People team and play a pivotal role in supporting the Directorate to develop and implement innovative solutions, priority projects and initiatives to build organisational capability that ultimately improves the customer and employee experience.
This role is critical in advocating for a continuous improvement way of working, though education and application of Business Improvement tools within a project mindset.
The Business Improvement Manager requires good interpersonal and influencing skills, good problem-solving ability, and a high-level understanding of project management and governance structures and related legislation.
Duties and Responsibilities
Reporting to the Chief Operations and People Officer, key responsibilities will include but not limited to:
- Lead business as usual improvement activities with strong stakeholder engagement strategies to actively understand the improvement outcomes required by the business, identifying opportunities and risks.
- Collaborate with cross functional teams to gather information and insights on current business processes and procedures with the view of improving and streamlining them.
- Manage the end-to-end partnership with SME's and managers in the Operations & People directorate.
- Embed organisation capability in Business Improvement principles to ensure appropriate business process, workflow, and ways of working are mapped and benefits captured across all Business Improvement projects.
- Lead and facilitate workshops with staff to understand and in partnership with the Process Design Leads produce end-to-end current state process and workflow maps at varying levels of detail whilst building the future state requirements.
About you and what you will bring
- Demonstrated experience and success in project management, operations management, or business management with relevant tertiary qualifications and/or knowledge and experience.
- Extensive, broad, and demonstrated experience in the application of the business/ process improvement methodology with demonstrated outcomes.
- Strong leadership capability, evidenced in well-developed problem solving, analytical and conceptual skills.
- Demonstrated effective organisational skills, including the ability to effectively prioritise and manage multiple tasks and deadlines and manage competing priorities.
A career with us
Our people are our most valued asset - we understand the importance of providing a rewarding, inclusive and supportive work environment where all people are empowered to bring their best selves.
We offer:
- Flexible hybrid working environment
- One PTO (Personal Time Off) day per month
- Fantastic Training and Development opportunities
- Comprehensive induction program
- A purpose driven environment with some fun along the way
- Free onsite car parking
- Employee Assistance Program to support our employees and their family's overall wellbeing
How to apply:
Please ensure you include a cover letter as part of your application. We would like to know why you want to work for The GMCT, why you are interested in the role, and, taking into account the Key Selection Criteria as a whole, how your skills, knowledge, experience and qualifications are applicable to the role.
Applications close 5pm Wednesday 12 June 2023
For a confidential discussion, please contact Olivia Watson 0461 336 ***
Please note, we do NOT accept applications via the Seek "Apply Now" button. Please apply via our careers site by following the link below.
https://gmct.recruitmenthub.com.au/Vacancies/
This position requires the successful candidate to undergo a pre-employment medical, police check and values testing. You may be asked to provide proof of vaccination.
GMCT is a Supportive Employer of Australian Defence Force Reservists.
GMCT is an Equal Opportunity Employer.
We encourage applications from people of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander people, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support accessibility needs - so reach out to us at **********@gmct.com.au.
What we do
The GMCT is a large not-for-profit, purpose driven organisation. Our people are an exemplar of our values and commitment to the families we serve.
We are committed to the recruitment of quality individuals. We foster a mindset of constant development of our processes, services and teams in a dynamic and people centred culture, dedicated to fulfilling our Vision.
We are a business that truly lives and breathes our Values of Integrity, Compassion, Respect and Sustainability.
To apply for this job go to: https://gmct.recruitmenthub.com.au/Vacancies & enter ref code: 6604055.
Applications close 12 June 2024
