Business Improvement Officer, People And Culture Services - Cairns

The People and Culture Directorate are looking for an outcome driven Business Improvement Officer to support strategic policy and drive business change initiatives. This opportunity will require you to coordinate and develop Business Improvement activities and support sustainable processes for improved workflow.

About us: 

Cairns and Hinterland Hospital and Health Services are a beacon of excellence in healthcare provision in the picturesque region of Cairns and its surrounding areas. We are dedicated to delivering compassionate, high-quality care to our community and beyond. Our staff are a part of the community we serve, and we strongly believe that health outcomes are enhanced by involving our community in the planning and evaluation of local health services.

About you: 

You have demonstrated advanced knowledge, or ability to rapidly acquire comprehensive interpretation of Queensland Health associated legislation frameworks, policies and procedures across Human Resources, Workplace Health and Safety, Payroll, Recruitment and Training streams, financial management practices within the public-sector environment. You have the ability to evaluate organisation work practices to manage service improvements in a complex health service delivery setting through stage of developments, coordination, implementation, and evaluation and you are confident with your problem solving skills, including the ability to proactively analyse situations and identify and successfully implement practical and innovative strategic and operational solutions.

Your opportunity: 

To coordinate, develop and deliver business change initiatives to support strategic policy including the development of legislative compliant procedures and documentation to support sustainable processes for improved workflow, delivery of service and efficiencies within the directorate.

Your role: 

• Maintain expert knowledge to enable you to impart expert advice to staff and clients on technical and operational issues of the service including the interpretation of relevant policy, legislation, business rules, and reporting requirements.
• Coordinate and re-design initiatives using project management methodologies to; engage key stakeholders; ensure compliance with all relevant standards, policies, and legislation; identify needs for improvement; minimise exposure to costly inefficiencies and implement changes in accordance with organisational and business goals.
• Proactively identify external trends and developments in practice by delivering well researched, high-level policy matters for consideration of relevance and benefits to CHHHS.
• Coordinate and facilitate meetings with senior management groups and maintain effective communication channels with various stakeholders and key clients including the leading of team members with guidance and advice to deliver best practice as required.
• Contribute to business services development by initiating and supporting continuous improvements.

As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to:

• Generous superannuation
• Salary packaging
• Annual incremental increases
• Career training and development
• Flexible work arrangements
• Wellness programs

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

For more information about this role, please refer to the attached Role Description.

Why choose Cairns?

Choose Cairns for your next career move - YouTube ( https://www.youtube.com/watch?v=l0ShTVsxjVQ&feature=youtu.be )

You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland ( https://www.health.qld.gov.au/cairns_hinterland ) 

Choose Cairns for your next career move - YouTube ( https://www.youtube.com/watch?v=l0ShTVsxjVQ&feature=youtu.be )

You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland ( https://www.health.qld.gov.au/cairns_hinterland )