Business Support Coordinator

Permanent Full-Time position
Based at our Virgin Australia Brisbane Hangar
Monday – Friday Onsite

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As the Business Support Coordinator, you will provide direct support to our  Chief Technical Officer (CTO). You will implement policies and procedures to enhance organizational efficiency ensure the smooth operation of the CTO office. This will be via diary management, travel planning, report compilation and providing general administrative functions. It’s a role where no day is ever the same.

Due to the nature of this position, we will require the successful candidate to work daily onsite at our Virgin Australia Hangar. (BNE Airport)  Due to the Hangar location you will require your own transport. 

Responsibilities of this role will include but not be limited to:

• Provide direct administrative report to the CTO
• Manage diary appointments and coordinate personal and business meetings.
• Ensure peak organizational operations and implement preventative measures to address potential issues.
• Maintain office efficiency by organising procedures, managing file systems, and overseeing supplies and equipment.
• Act as the main point of contact in the reception area and keep management informed via performance reports.
• Manage travel and accommodation arrangements for the CTO and team, as well as contractors and guests.
• Manage space/infrastructure planning and provide support for ad hoc projects.
• Provide broader CTO administrative support, including assistance to Engineering Departments Australia-wide.
• Manage diary appointments and coordinate personal and business meetings.
• Prepare and process correspondence and manage travel arrangements for the leadership team and clients/guests.
• Process accounts, prepare expense claims, and complete other administrative duties as required.
• Provide administrative and logistical support to ensure effective operations.
• Build strong relationships with stakeholders and manage time commitments effectively. Coordinate internal and external resources, fostering strong relationships.
• Prepare agendas and minutes for meetings and assist in drafting communications materials.

What you’ll get from us:

• We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to);
• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.