Business Support Officer

Business Support Officer
Cairns Private Hospital | Maternity Leave Contract – Full-time, 12 months
Work for one of the largest & most diverse private healthcare companies in the world! Utilise your skills and experience to make a real impact!
Why join Ramsay?
We offer strong, flexible career paths and provide unique opportunities to work across Ramsay’s network of facilities!
Apply now and access Ramsay employee benefits!
About the Role
As a Business Support Officer, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. Key to this role will also be the availability to work a rotating roster.
Responsibilities of this job may include:
Receptionist and Administrative tasks
Processing patient excesses and cash handling
Liaison with Health Funds regarding patients’ insurance cover
Processing of confidential Patient Data
Processing patient Informed Financial Consents and Estimates
About You
To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment.
You will also bring:
Demonstrated ability to deal courteously with people by telephone and in person
Basic computer skills and general clerical experience
Strong customer service and communication skills
Demonstrated ability to function calmly under pressure
Ability to work in a team orientated environment
Understanding of and commitment to principles of confidentiality
Exceptional attention to detail
Remuneration
On offer is an hourly rate and Superannuation based on experience.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
Please note casual employees may not be eligible for all benefits.
The Hospital
The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
Must provide a National Police check conducted within the previous 12 months
According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Janet Bailey via BaileyJanet@ramsayhealth.com.au
Applications Close: Friday 29th March
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com