Cafe Manager

NRMA Parks and Resorts are an industry leader in the dynamic Holiday Park sector, offering a wide range of services and currently either owning or managing 55 properties in iconic tourism locations around Australia. We are a wholly-owned entity of the NRMA, Australia's largest member-owned organisation with over 100 years of operations in motoring and tourism services. Securing a role within our reputable organization and dynamic industry will provide an opportunity to place a road marker on the next milestone, in your career journey.
 

Are you 100% customer focused and driven to provide top notch guest experiences? Then take a career road trip with us, based at our stunning beachfront location at NRMA Ocean Beach Holiday Resort (Umina Beach). NRMA Ocean Beach, sets the scene for an unforgettable guest experience, with a range of accommodation options, daily kids club, resort-style pools, and a waterpark!

The role 
This is an exciting newly created position. The successful candidate will work closely alongside the Operations Manager and the Group Food and Beverage Manager to represent the core values of the NRMA in terms of professionalism, cleanliness and guest experience. The Cafe Manager will also work closely with the department heads, and the Events and Groups Team to create industry leading outlets and functions while working within monthly financial budgets. 

Key responsibilities: 

• Recruit, train, develop and mentor F&B Team Members
• Control and positively influence ‘Cost of Sales’
• Operate within department budget
• Collaborate with Resort Manager & Group Food & Beverage Manager to create strategic plans to develop department
• Design food and beverage menus in collaboration with Group Food & Beverage Manager, Chef/Lead Short Order Cook and Operations Manager.
• Maintain and develop positive relationships with suppliers
• Comply with Liquor Licensing, Food Safety Plan and OHS requirement

Ultimately, and above all, create and maintain a positive, dynamic working culture that creates moments of unforgettable quality.

About you

• Experience in a Cafe and or previous customer service experience.
• Outstanding guest relations and communications skills and the ability to relate to and host resort guests from a wide range of nationalities and backgrounds
• Experience in a management/leadership role 
• Relevant tertiary qualifications in Tourism/Hospitality Management or equivalent are an advantage (desirable) 
• Current Responsible service of Alcohol Certificate (desirable) 

The Perks!

• NRMA Group Benefits
• Great team culture
• Accommodation discounts to all Park locations across Australia

For further information about NRMA Holiday Parks and Resorts you can visit our website www.nrmaparks.com.au

Please Note: All successful candidates at NRMA Parks and Resorts will be subject to a mandatory pre-employment screening process.

We are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people.

We thank you for your application in advance. Due to anticipated high volume of applications, only successfully shortlisted candidates will be contacted.