Job description
Priding ourselves on being one of Sydney’s most popular Bondi Beach cafes, Gusto Espresso Bar seek a full-time Cafe Manager for our busy café.
Main responsibilities:
* Opening and closing the Cafe, including management of staff arrivals and departures for shifts;
* Cafe concierge, ensuring customers are greeted and seated appropriately, taking reservations from customers;
* Liaising with chefs on each day’s menu and fulfillment requirements;
* Recording stock levels and ordering stock, if required, in conjunction with chefs;
* Handling of day-to-day financial transactions, opening and close cash register;
* Maintaining standards of cleanliness and hygiene protocols;
* Managing maintenance of restaurant equipment including furniture;
* Menu planning and pricing, regularly assessed in conjunction with chefs and management;
* Assisting with staff selection process, including interviews and on-the-job training;
* Providing appropriate service to customers, handling compliments and complaints;
* Generally overseeing the Cafe functions and resolving any issues, reporting to management where necessary;
* Managing special functions held by the Cafe;
* Managing staff meetings;
* Ensuring Occupational Health & Safety (OH&S) policies and procedures are followed by all Café staff;
* Ensuring health regulations are upheld and the health regulation record is kept up to date and in order;
* Inspecting dining facilities to ensure they comply with health regulations and are in a suitable, clean and functional state for customers;
* Assisting staff by order taking; and
* Communicating with and maintaining a good working relationship with management
Required skills and attributes:
* A level of skill commensurate with a degree, advanced diploma or diploma, plus 2 years of relevant experience, or alternatively, at least 3 years of relevant work experience as a Café or Restaurant Manager in the hospitality industry in lieu of any formal qualification(s)
* Ability to multi-task and work in a high pressure environment
* Strong communication skills
* Experience managing staff in a busy café or restaurant