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SalaryGood Cartel Pty Ltd is seeking an experienced and passionate Cafe Supervisor to join our team in the vibrant and dynamic location of Broome, Western Australia. As a key member of our cafe, you will play a crucial role in overseeing daily operations, ensuring the highest standards of customer service, and leading our team to success.Responsibilities:Supervise and coordinate all cafe activities, including front-of-house and back-of-house operations.
Ensure all customers receive exceptional service by providing a friendly environment and responding to their needs promptly and professionally.Manage staff scheduling, training, and performance evaluation to ensure a high level of efficiency and satisfaction.Implement and maintain quality control standards for food preparation and presentation.
Monitor inventory levels and order supplies as needed while managing budgetary constraints.
Uphold hygiene and safety regulations to ensure a clean and safe dining environment for both staff and customers.Handle customer complaints and queries, providing swift and satisfactory resolutions.
Collaborate with management to develop marketing strategies and promotions to increase cafe visibility and patronage.Skills and Experience Required:Proven experience in a supervisory role within the hospitality or cafe industry.
Strong leadership skills with the ability to motivate and manage a team.
Excellent communication and interpersonal skills.
Knowledge of inventory management, budgeting, and cost control.
A keen eye for detail and a commitment to providing high-quality food and customer service.
Ability to work in a fast-paced environment and adapt to changing priorities.
A certificate in hospitality or related field is preferred but not mandatory.
Join the Good Cartel team and bring your passion for coffee, community, and leadership to our cafe in Broome. This is a fantastic opportunity to advance your career in hospitality management with a competitive salary and a supportive team environment.To apply, please submit your resume and a cover letter detailing your experience and why you are the perfect fit for the Cafe Supervisor position at Good Cartel Pty Ltd.
