Cafe Supervisor

Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

• Retail: Our op shops are the public face of Good Sammy. They serve as platforms for individuals with disabilities to explore the retail industry, supply chain operations, and logistics. By supporting these enterprises, we are nurturing skills, breaking stereotypes, and promoting community engagement.
• Hospitality: We recently opened our first ‘Good Thanks’ café, creating more customer-facing roles for people with disability, which are critical in breaking down some of the stereotypes that exist in the community.
• Business services: Our diverse business services encompass warehousing, logistics, packaging, assembly, and gardening. By providing these services to the Western Australian business community, we're not only delivering quality work but also offering secure employment in an environment that values safety and structure.
• Containers for Change: With a commitment to environmental responsibility, we operate a large-scale Containers for Change social enterprise. This initiative not only supports our mission but also contributes to a more sustainable future.

Good Sammy’s training academy also provides structured learning and work experience opportunities through our contemporary programs, helping participants to build skills and confidence.

Your Impact:

You will be cooking and preparing café style food menus and preparing and serving non - alcoholic beverages including coffee, within the Good Sammy owned Café. This will include catering for in house functions for external groups. Required to assist with stock control and the ordering of food and beverage supplies as well as related goods.

What You'll Do:

• Prepare, cook and serve a variety of café style menus and catering menus as well as preparing and serving hot and cold beverages as required throughout the day.
• Taking and scheduling bookings for functions and catering, ensuring that all necessary provisions and arrangements are made.
• Contributing towards ensuring the café meets and maintains all government and food safety requirements as well as assisting towards ensuring all staff are compliant and have an understanding of these requirements.
• Providing supervision and leadership as well as assisting with training for all employees in all aspects of working in a food service environment.
• Supervising a team of all abilities team members (including employees, work experience candidates, volunteers) and assisting them to achieve their employment goals by providing on-the-job training and by role modelling excellent customer service.
• End of day, point of sale to till reconciliations and banking.
• Dealing with customer complaints and feedback

Who you will work alongside:

• You will be part of the Good Sammy social enterprises team and report to the Hospitality Coordinator.
• You will be working in a team of all abilities employees, volunteers and work experience candidates.

What you'll bring:

• Must have strong attention to detail and strong customer service skills.
• Must have or be willing to obtain a current recognized certification as a food safety supervisor and should have recent, relevant skills and knowledge to handle food safely and be able to oversee all aspects of Food safety standards within the business.
• Qualifications in Hospitality, Cooking or catering or relevant experience within a café or other food related business.

What we can offer you:

• A dynamic workplace where you will be critical to our growth and success.
• Flexible working arrangements
• Generous NFP salary packaging to increase your take home pay.
• Corporate discounts for banking and health insurance
• Staff discount at all Good Sammy stores
• Free, confidential counselling services through our Employee Assistance Program
• Annual Flu Vaccination Program

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

How to Apply

If you are interested in a rewarding career then select "Apply". Please mention your preferred location in your Resume/cover letter when applying.

We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact ***********@goodsammy.com.au.

Please note that we reserve the right to commence and finalise the recruitment process prior to the closing date listed above so it is important you get your application in immediately. Only applicants shortlisted for interview will be contacted.