Call Centre - Customer Service Officer

Call Centre - Customer Service Officer

SUTTONS is one of Sydney's most successful automotive dealer groups and has a centralised outbound Call Centre to manage Customer Service bookings for our multi-franchise dealerships.

Multiple opportunities have become available to join our outstanding team based in Wetherill Park, on a permanent full time basis.

If you demonstrate superior Customer Service skills and are a motivated learner, our team would like to hear from you.

ABOUT THE ROLE

The purpose of our Call Centre is to increase service retention and traffic flow. The Call Centre supports 18+ Service departments within our Group.

You will proactively contact existing customers to secure vehicle service bookings. You are someone who follows through on your commitment to providing a superior customer experience. 
ESSENTIAL SKILLS

• Excellent verbal communication skills
• Confident telephone manner
• Capability to make high volume calls
• Customer service skills & helpful attitude
• Competent Computer and MS office skills, ability to use multiple screens
• Reliable, with strong work ethic
• Self-motivated and team player
   

WE CAN OFFER YOU

• Monday to Friday 9am - 5pm
• Work From Home 3 days per week
• Weekly Salary + Monthly Bonus
• Free on-site parking
• Fantastic support & training
• Excellent conditions with friendly and professional staff
• Fun yet professional work culture

If you have the required skills and the passion to join our team, simply APPLY ONLINE.

Please attach your current RESUME and a COVER LETTER, highlighting your relevant experience.
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PLEASE NOTE:

Only short-listed applicants will be contacted.

Applicants must be physically located in Australia and must be Australian or New Zealand citizen or hold a permanent residency visa.

We are an equal opportunity employer, supporting gender equality and workplace diversity.

For more information about our Company go to www.suttons.com.au

Ad Summary

• Competitive Weekly Salary + Monthly Bonus. $70k-$75k OTE
• Full Time, Permanent position - Monday to Friday 9am to 5pm – No Weekend Work 
• Work from Home 3 days per week + Onsite Parking

We’re looking for exceptional Customer Service consultants to join our fast paced contact Centre, working to ensure a superior customer experience!