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Form of work
SalaryFull time permanent Call Centre Operator for a stable and premium organization in the Western suburbs of Sydney. For Call Centre or Customer Services workers interested in working for a Grade A1 security monitoring Call Centre in Sydney.
- Requires previous experience in a role handling a high volume customer enquiries, permanent residency and eligible for a security licence
- Salary guide - maximum base rate is $26.87 not including penalty rates
- Western suburbs of Sydney
Your normal day includes the following duties
- Handle incoming phone calls and promptly address inquiries.
- Monitor and respond to security systems and devices.
- Manage email communications efficiently.
- Maintain accurate data entry and records.
- Generate reports based on monitoring activities.
- Provide excellent customer service
There is a a requirement to work weekends on a roster.
They run a 24x7 service, requiring a rotating roster
Your next employer is a stable and reputable company offering Grade A1 security monitoring services in Sydney. they promote a positive work culture and focuses on developing employees to provide excellent client service.
You will need
- Call centre or Customer service experience
- Excellent communication skills
- Eligible for Security License:
- Permanent resident or Australian citizen (NOT on a visa)
- No conviction recorded in the past 10 years AND not charged of a crime in the past 5 years
- Prior experience in Call Centre or customer service
- Computer skills
- Driver's License
